Accidentally deleted promo message

Discus and support Accidentally deleted promo message in XBoX Sales and Promo to solve the problem; I received a promo code for $5. I accidentally deleted the message with the code before redeeming the code. Is there anyway to resend the same code to... Discussion in 'XBoX Sales and Promo' started by Chin Biskett, Jun 27, 2015.

  1. Chin Biskett
    Chin Biskett Guest

    Accidentally deleted promo message


    I received a promo code for $5. I accidentally deleted the message with the code before redeeming the code. Is there anyway to resend the same code to me so I can redeem my $5? Thanks

    :)
     
    Chin Biskett, Jun 27, 2015
    #1
  2. Azuras5tar
    Azuras5tar Guest
    Accidentally deleted promo code in messages

    Today I decided to use my promo code towards a game. Unfortunately as I went to my messages it had accidentally been deleted. I have contacted customer support but to no avail. For 30 minutes I tried to receive help and after all that time was redirected
    to this forum. This is very disappointing. There is no reason for it to be near impossible to have a message resent. It should even be able to have a confirmation before the deletion. What is even more upsetting is the fact that I did not receive an email
    about the promotion... it was sent only to my messages. If there is some way to resolve this quickly it would be great.
     
    Azuras5tar, Jun 27, 2015
    #2
  3. Accidentally deleted promo code in messages

    Hey there, Azuras5tar! I'm sorry to see any issues with accessing a promotional code! In order to determine what promotion this is for (we offer several around the world at once), would you be able to post back with what promotion you are inquiring about,
    please? Once you do that, we will be able to look into it further. Accidentally deleted promo message :)
     
    Misses Quinzel, Jun 27, 2015
    #3
  4. Chin Biskett
    Chin Biskett Guest

    Accidentally deleted promo message

    So am I gonna lose the 5$ or what's going on?
     
    Chin Biskett, Jul 2, 2015
    #4
  5. Hey, Chin! I've sent you a private message. You can check them
    here. Accidentally deleted promo message :)
     
    Misses Quinzel, Nov 3, 2018
    #5
  6. Misses Quinzel Win User

    Accidentally deleted promo message

    Hey, Chin! I've sent you a private message. You can check them
    here. :)
  7. Chin Biskett Win User

    Accidentally deleted promo message

    So am I gonna lose the 5$ or what's going on?
  8. Misses Quinzel Win User

    Accidentally deleted promo code in messages

    Hey there, Azuras5tar! I'm sorry to see any issues with accessing a promotional code! In order to determine what promotion this is for (we offer several around the world at once), would you be able to post back with what promotion you are inquiring about,
    please? Once you do that, we will be able to look into it further. :)
  9. Miss Bijoux Win User

    accidentally deleting promo codes

    Hey there!

    I've sent you a Forums Private Message. You can check those by clicking here.

    Enjoy! :)
  10. IIx DEZ xII Win User

    accidentally deleting promo codes

    Hello there :) They is no way to currently undo deleted messages but you can contact Xbox Support to see if they can reissue them:
    support.xbox.com/.../contact-us

    Hope this helps!
Thema:

Accidentally deleted promo message

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