Accidentally Charges

ChristineWedner · Nov 8, 2021

Hello.

My son accidentally made multiple charges for the Watch Dog Legions pack. He said that he kept pressing the button because it seemed like the website wasn't working. He only wanted one pack for $19.99. He charged the account an additional 5 times. I would like to have the other 5 charges for $19.99 to be reversed. How and who should I contact? Thank you.

:)

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Christine, how are you today? Hope you're well.

Don't you worry!

Try to ask for the refund like this:

You will need to complete this form below for a refund.

There you just have to follow all the requirements requested in filling it out, and then wait for an email with the refund response.

This can take up to 72 hours.

https://support.microsoft.com/en-us/supportrequ...

XBF-Spartan

Hi Christine,

Thanks fir reaching out to the forums! To request a refund for the unwanted charges made to your account please click the following link go access the Xbox Support refund site. https://support.xbox.com/en-US/help...apps/refund-orders?ranMID=24542&ranEAID=kXQk6

The Viral Cyrix

What model of play and charge kit do you have. Are you sure you didn't accidentally purchase an xbox one play and charge kit

PROF4NE

Ok . I just wanted to make sure I wasn't going to accidentally get charged.

D3TOX4011

I just want to make sure so I don't accidentally charge my credit card 40 some dollars.

Accidentally Charges