Accidentally cancelled Xbox Live Gold

I accidentally purchased Xbox live gold membership twice and was wondering if there was a way to cancel one of the payments?

You would have to try contacting support and speak to billing to see if there is anything they can do. http://support.xbox.com/contact-us

When he purchased Ultimate, it would have cancelled the Gold and converted it to Ultimate as well since it includes Gold (so he would have had 2+ years of Ultimate). By cancelling the subscription it does cancel everything. If support can't reinstate it,
a new subscription would have to be purchased.

that's bummer, directly contact to microsoft support.

Hi there,

Regrettably, once you have converted the subscription, and cancelled it, you will indeed need to purchase a new subscription to access Gold features. As mentioned at the bottom of the

Xbox Game Pass homepage, in the Terms and Conditions:

"All conversions to Xbox Game Pass Ultimate
are final: Once converted, you cannot re-convert your Xbox Game Pass Ultimate membership back to a previous membership."

There is no guarantee that Xbox Support can assist in this matter, although as advised previously, there is no harm in reaching out. Please know, that there may be a long time to wait in the call queue, while COVID-19 restrictions
are in place.

Best,

L

I checked my gold tenure on the link eG x Thee Elf posted and mine says

Prepaid 12M Xbox LIVE Gold this one isn't canceled

Prepaid 12M Xbox LIVE Gold canceled

Prepaid 12M Xbox LIVE Gold canceled

Prepaid 12M Xbox LIVE Gold canceled

gold 1 month free trial canceled

but yet I have no number next to my name