Accidentally canceled prepaid gold membership

Unfortunately, after converting from gold to ultimate, then cancelling, you lose any converted time

finally, i solve it, contract MS to cancel my prepaid gold membership and thank Chris!

two things first

1 to remove a creditcared it cannot be on an active membership

2 that being said to remove an creditcard the membership has to be canceled

as long as there is over 1month left on the membership then a prepaid token will be issued

if there is just 1 mnonth left then the membership is canceled

this is why they warn you if there is less amonth left

however

if a prepaid token is issued then what will happen is the membership is canceled immediately and the account will remain silver till you receive a email in 3-4business days with the prepaid token

then you get your gold back

I accidentally purchased Xbox live gold membership twice and was wondering if there was a way to cancel one of the payments?

The thing is your gold gets canceled on the permanent suspension

If you are trying to cancel/refund the membership

You can't

You forfeited it by being suspended permanently

Unless you are still receiving charges after you were permanentlu suspended then you can cancel it but for stacked time you cant cancel as it would've been forfeited it

And prepaid membership codes CANT BE rrfunded