accidental purchase pubg

Hello,

im damian and i have an xbox one s,

today i added a billing option named klarna,

because i now live in belgium and its kinda like a payment i used in the netherlands and now cant use anymore,

so then i was looking what i could do with it,

i was scrolling trough all my billing options when being on the pubg buying screen and accidently clicked klarna,

and it immeaditly started downloading,

i couldnt confirm or anything,

and i wasnt really planning on buying the game..

and if your not familiar with klarna,

its a payment where you can buy something they pay for it and you have to pay later on.

my gamertag is DangerGamingNL

if there are anymore account things needed ill say them

:)

 

Accidental Purchase

I accidentally bought the walking dead season pass and couldn't cancel before it processed, is there anything I can do to refund it?

 

Accidental Purchase

I accidentally purchased Need for Speed Rivals thinking that it was the most recent volume of the series. Is it possible that I can get the $25.00 refunded to my account so I can purchase the correct volume? I heard from a friend that you get one free
refund or something along those lines. If there is anyway that you help me please let me know.

 

You would need to go to Sign in to your Microsoft account to see if you can start a refund there. If not, you'll need to contact support and speak to billing. Contact Us | Xbox Support