Accessories disconnect if they shut off from being idle

Hi there,

Is your system being left idle and then its shutting off, or is it mid game? Are you getting any errors when the console starts back up? Any additional info is helpful and we can help from there 😀

please my xbox is all of a sudden idling and dimming on Netflix, even shutting off, same on any other app. what is going on?

Hello Jori,

Sorry for the issue with the TV turning off. There usually is a setting on the TV for it to shut off after so long. Most also have a feature now if they notice no movement that it will auto shut off. Also on the console there is a idle time but that is for
console not the TV. I suggest checking the manual for the TV and see if you can find the setting there. Let us know if need further help. Being it is a certain amount of time every time I think it is most likely a TV setting.

Thanks,

Brad

I just got in an Elite Series 2 controller with the same issue. it is not removed from the devices list but still does not reconnect to bluetooth when disconnected from USB (charging/accessory app). The status light (xbox home button) just flashes slowly. It continues to do this until it shuts off or I delete and pair the controller again.

side note: elite controller is fully updated

Thanks for the reply, but I don't think that the thread you linked is the same problem as I am having. My controller is disconnecting and reconnecting intermittently, I can't seem to get a controller to stay powered ON without it being plugged in. The light
goes from orange to white, indicating the battery is charged, yet somehow, if I unplug my controller it shuts off. Its like the battery isn't charged at all, yet the light is white indicating it is fully charged. happened with several brand new accessories
too, not an isolated incident.