accesso all'account [Translation - account access ]

MA7730liberati · Aug 28, 2019

non posso accedere alla console xbox one.

appena accendo la mia xbox one mi chiede di accedere al mio account microsoft,

dopo aver inserito l'email mi si blocca la schermata,finche non premo il tasto B per tornare indietro,e mi dice (errore di accesso riprova piu tardi con il codice di errore (0x801901f4) sono 4 ore che provo ad accedere.mi potete dare una mano.

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[Mod Translation - I can't sign in to my Xbox one.

as soon as I turn on my xbox one asks me to sign in to my microsoft account,

after entering the email I lock the screen,until I press the B button to go back,and tells me (access error try again later with the error code (0x801901f4) it's 4 hours that I try to log
in.mi you can help.
]

:)

XBF Amber M

Hi MA7730liberati,

Thanks for reaching out to us in the forums for this issue. If you haven't already done so, I recommend trying to sign into your Microsoft account on a different device at
account.microsoft.com to ensure that the log in credentials are correct. If you have confirmed that they are, then go ahead and

physically power cycle your console (leaving the power cord disconnected from the console for about 10 seconds) and then try to sign in again.

Give this a try and let us know the results.

I hope that this helps out.

HYDRA NEWT0N

Hi Hydra,

Thanks for coming to the forums. We recommend going to the
account website and sign in there. just to make sure you can sign in. Then remove your profile from the Xbox,

power cycle the console. Then when it is back on re-download your profile.

Thanks,

Brad

Thanksss

XBF Brad A

Hi Hydra,

Thanks for coming to the forums. We recommend going to the
account website and sign in there. just to make sure you can sign in. Then remove your profile from the Xbox,

power cycle the console. Then when it is back on re-download your profile.

Thanks,

Brad

ThtzHehiz

Devo purtroppo fare una modifica alla mia ultima risposta. Quando sono entrato e uscito dalla famiglia in veste di adulto, dopo qualche minuto l'aver fatto il normale accesso all'account xbox, si è ripresentato il problema. Quindi sono rientrato nella famiglia
come adulto e mi fa accedere normalmente, quindi credo che per accedere all'account xbox dal mio "account bambino" debba rimanere nella famiglia come adulto...

Sarebbe carino fixare questo problema con la famiglia, ma anche con questo metodo "alternativo" non ho alcun problema: quindi, sperando che non ci siano altre complicanze, credo che il problema sia "risolto".

Grazie a tutti.

Translation: [I must unfortunately make a change to my last reply. When I got in and out of the family as an adult, after a few minutes of having made normal access to the Xbox account, the problem was reintroduced. So I'm back in
the family as an adult and it makes me log in normally, so I guess to access the Xbox account from my "child account" should stay in the family as an adult...

It would be nice fixare this problem with the family, but also with this method "alternative " I have no problem: So, hoping that there are no other complications, I think the problem is "solved ".

Thank you all.]

XBF Leslie D

Hi there,

Thanks for reaching out to us today. I'm sorry to hear about the current issue with signing in on Xbox Live. We're currently having a Service Alert for our Xbox Live Core Services.

We do apologize for the inconvenience, and for more updates feel free to check out our service status here https://support.xbox.com//xbox-live-status

accesso all'account [Translation - account access ]