Access on games

Hi there,

you should be able to set what games the child account is allowed to access via

https://account.microsoft.com/family/

or via the Xbox One console via the content restrictions.

It's also possible to specify exceptions to the set Age restriction.

HI,

Have you seen this sticky? It may help:

https://answers.microsoft.com/en-us/xbox/forum/xba_gapp/microsoft-jigsaw-a-helpful-faq-and-troubleshooting/95020137-0646-48be-82bc-e79c90f3d9f9

The game has just left gamepass. You may need to do a hard reset, or even resin stall the game to reset the switch from GP

Thanks for the reply.

I have already done the following prior to reaching out to this channel...

• Signed out/in
  
• Loaded another game(sometimes works)
  
• Restarted Xbox
  
• Unplugged power cord
  
• Made my home xbox(rec. online)
  
• Cleared persistent storage(rec. online)
  
• Uninstalled the game, but couldn't install again. Then figured out that I can still install it in Xbox app. Then reinstalled game but still did not recognize ownage of game.
  

Side: the message I get of "Do you own this game" has happened numerous times before. However, I've always been able to bypass after a restart or two. But this time nothing is working. Would it really be taken away like that, Just because it was in the game pass?

Not having problems launching game . Please read my issue again .

I've logged out and in as well as change passwords and signing out and back in multiple times with no luck, so frustrating