Accept ToU for child accont

Discus and support Accept ToU for child accont in XBoX on Consoles to solve the problem; How do I accept ToU for child account. When I enter the parent account details I am just looped back to the child account to accept the terms. The... Discussion in 'XBoX on Consoles' started by gf404, Oct 17, 2014.

  1. gf404
    gf404 Guest

    Accept ToU for child accont


    How do I accept ToU for child account.

    When I enter the parent account details I am just looped back to the child account to accept the terms.

    The parent account details are correct as I can log in with the parent credentials and see the child account in the "Family & Security".

    The parent account has 2 factor authentication turned on, but entering a generated app password gives an invalid password message.

    I can find no way to remove the child account an assign it to my wife's account (no 2 factor) on-line. We do not have an xbox console.

    I have spent 3 days on this so far and it is getting frustrating.

    :)
     
    gf404, Oct 17, 2014
    #1
  2. steokeogh1
    steokeogh1 Guest
    New LIVE Terms Won't Let Me On My Account

    Hey,

    From what you have described your account is a child account,

    By law a child cannot accept a legal and biding TOU so a parent must accept on there behalf.

    It seems that you parental email is very similar to your actual email just spelt incorrectly.

    You will have to attempt a PW reset for your parent Microsoft account using
    account.live.com/ResetPassword.aspx


    Then you will be able to accept the TOU

    Regards

    Stephen
     
    steokeogh1, Oct 17, 2014
    #2
  3. Xbox new update on child's account wont work

    I CANNOT ACCEPTS TOU OF XBOX.I SIGN IN PATENTS AND CHILD ACCOUNT BUT THE PROBLEM IS NOT SOLVE.DO THIS FAST AS POSSIBLE AS.
     
    ChauhanHardik#8211, Oct 17, 2014
    #3
  4. T. Ekholm
    T. Ekholm Guest

    Accept ToU for child accont

    I had the same problem, and the official solutions didn't work for me. (I don't use 2 factor authentication, though, as I understood that it's causing problems with some people, and that disabling it temporarily should work.)

    I found an odd fix which worked, but I don't understand why:

    1. log out from both child and parent accounts

    2. go to the page
    live.xbox.com/.../NewTermsOfUse


    3. login with parent account and accept the terms

    4. logout the parent account

    5. go again to
    live.xbox.com/.../NewTermsOfUse


    6. login now with the child account, accept the terms and give the parent's approval

    For some reason, by going through that link the parent's approval worked and didn't end in the infinite loop. No idea why.
     
    T. Ekholm, Oct 3, 2015
    #4
  5. T. Ekholm Win User

    Accept ToU for child accont

    I had the same problem, and the official solutions didn't work for me. (I don't use 2 factor authentication, though, as I understood that it's causing problems with some people, and that disabling it temporarily should work.)

    I found an odd fix which worked, but I don't understand why:

    1. log out from both child and parent accounts

    2. go to the page
    live.xbox.com/.../NewTermsOfUse


    3. login with parent account and accept the terms

    4. logout the parent account

    5. go again to
    live.xbox.com/.../NewTermsOfUse


    6. login now with the child account, accept the terms and give the parent's approval

    For some reason, by going through that link the parent's approval worked and didn't end in the infinite loop. No idea why.
  6. JHILL899 Win User

    Sign in problem

    It seems like there is a issue with a accepting the TOU for a child account. The reason it is asking for a parent to approve/ sign in is because the account is under the age 18 and the parent has to sign in to approve of the new update TOU for the Child
    Account.

    Additionally if you can remember what the email is to their account you can go to xbox.com and sign in and accept the TOU that way as well
  7. ChauhanHardik#8211 Win User

    Xbox new update on child's account wont work

    I CANNOT ACCEPTS TOU OF XBOX.I SIGN IN PATENTS AND CHILD ACCOUNT BUT THE PROBLEM IS NOT SOLVE.DO THIS FAST AS POSSIBLE AS.
  8. steokeogh1 Win User

    New LIVE Terms Won't Let Me On My Account

    Hey,

    From what you have described your account is a child account,

    By law a child cannot accept a legal and biding TOU so a parent must accept on there behalf.

    It seems that you parental email is very similar to your actual email just spelt incorrectly.

    You will have to attempt a PW reset for your parent Microsoft account using
    account.live.com/ResetPassword.aspx


    Then you will be able to accept the TOU

    Regards

    Stephen
  9. topherocity Win User

    Child Account Problem! Please Help!

    I have a similar problem and I'm the parent of two child accounts under Family gold. I accepted the ToU on my profile, but under there's it loops on the parent must accept screen.
Thema:

Accept ToU for child accont

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