accebility

kcdnrs108 · Feb 19, 2019

my xbox cant connext to xbox live

:)

XBF Chris J

Hello there,

Thank you for posting here on the Xbox forums. Can you clarify the issue here? Is this on Xbox one or Xbox 360? Do you get any error codes or messages when you try to connect? What troubleshooting have you already tried out?

Let us know, and we'll do our best to troubleshoot the issue!

{Parity}

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart
the console.