AC Syndicate (GwG) charged with 29,99 €. Can't contact support!?

Discus and support AC Syndicate (GwG) charged with 29,99 €. Can't contact support!? in XBoX on Consoles to solve the problem; Hey guys, I tried to buy AC Syndicate, because it's the new GwG for Xbox One since yesterday. But MS charged me with 29,99 € instead of giving it to... Discussion in 'XBoX on Consoles' started by Whacknum, Apr 16, 2018.

  1. Whacknum
    Whacknum Guest

    AC Syndicate (GwG) charged with 29,99 €. Can't contact support!?


    Hey guys,

    I tried to buy AC Syndicate, because it's the new GwG for Xbox One since yesterday. But MS charged me with 29,99 € instead of giving it to me for free. That never happened before. Maybe it was because I had the discversion installed. Now I can't reach the
    support. Should I just try to get my money back via Paypal? Or how can i reach the support?

    Greetings

    Chalky

    :)
     
    Whacknum, Apr 16, 2018
    #1
  2. JumpingGull8280
    JumpingGull8280 Guest
    Got charged for AC-III GWG

    For what it is worth, I was able to download and install other games without any charges - and the website still shows the message about the title being free for Gold subscription.

    AC Syndicate (GwG) charged with 29,99 €. Can't contact support!? [​IMG]

    Please help me. I am distressed about the situation.
     
    JumpingGull8280, Apr 16, 2018
    #2
  3. JumpingGull8280
    JumpingGull8280 Guest
    Got charged for AC-III GWG

    Yes, this is the netherlands website, where I am based off. Hence the prices in Euros.
     
    JumpingGull8280, Apr 16, 2018
    #3
  4. gds1972
    gds1972 Guest

    AC Syndicate (GwG) charged with 29,99 €. Can't contact support!?

    Hi

    I would not advise you to trying getting the money back from Paypal at this stage,
    I would recommend you first try reaching out to the Xbox support team
    using contact us     and select either the option to Chat With Xbox support or Request a phone call from support or alternately you can check your
    purchase history to see if it is possible to refund the game from here.
     
    gds1972, Apr 17, 2018
    #4
  5. gds1972 Win User

    AC Syndicate (GwG) charged with 29,99 €. Can't contact support!?

    Hi

    I would not advise you to trying getting the money back from Paypal at this stage,
    I would recommend you first try reaching out to the Xbox support team
    using contact us     and select either the option to Chat With Xbox support or Request a phone call from support or alternately you can check your
    purchase history to see if it is possible to refund the game from here.
  6. Gabriel Brz23 Win User

    Do you collect merchandise?

    Funko from Jacob(AC Syndicate), figure of PUBG
  7. ImAstationYT Win User

    AC origins leveling

    Damn, that said AC syndicate is the last AC game that have the original identity of AC, well, I’ll finish origins, but I’m not touching AC Odessy or Valhalla, next up, AC unity
  8. DarkrPhi Win User

    Got charged for AC-III GWG

    also shpuld.ne noted that you should.change the online website to your locale

    So you get the right content in some regions ac 3 isn't available
  9. JumpingGull8280 Win User

    Got charged for AC-III GWG

    do you have gold membership on your account or home gold

    If home gold that would be why

    You need to have an actual membership for 360 games with gold

    Home gold only works with Xbox one

    If 48hour trial then no that's not gold
    I have the gold membership on my account.
Thema:

AC Syndicate (GwG) charged with 29,99 €. Can't contact support!?

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