Abusive messages

if you report them the enforcement team can look at them.

Thanks for the reply I will do that. I don't understand why they changed it so you can delete anything that gets said. Thanks again.

As pointed out, they investigate each one. It isn't up to anyone other than the Enforcement team to issue suspensions. Nobody on the forums, nor indeed support would be able to say whay does and doesn't constitute a permanent ban.

Occasionally you may get a message of the Enforcement team thanking you for helping keep Xbox Live safe but they are rare.

Your statement about people going to other platforms has no substance, nor evidence to the fact and you are just using it to flame. Flaming is against the forum guidelines

Besides reporting you can change your child's account so that they can't get messages from people not on their friend list. I've done for my kids because there are too many people that don't care about ToS out there.

if you report them the enforcement team can look at them.

I understand that 1000s of messages will be received and investigated but this is a pretty blatant abusive messages so to me is a no brainer.

Problem with reporting this to law enforcement is not much they can do if it's in another country.