Abusive Customer Support?

Has anyone else been calling into Xbox Support and gotten straight-up abusive CSR and Supervisors?

My issue is with ESO, I pay for Xbox Live Gold and ESO Plus so I can play ESO. If you have ANY issues with ESO on Xbox and contact Bethesda [Publisher] They tell you they have nothing to do with the game and to reach out to the developers. 90% of the time
Zenamax [The Devs] tell you to reach out to Xbox as they don't support Xbox issues.

So for the third time, I have reached out to Xbox Support and I either get hung up on or passed to a supervisor who is abusive as heck.

I asked if anything can be done for the fact that the game has been down on and off for a whole month, I don't really play any other games online so I paid for Xbox Live and ESO plus that didn't get touched. I got told to reach out to Bethesda after I explained
that they are the publisher, not the developer I was told I was wrong and don't know what I am talking about. Until I brought up an article then he corrected himself, when I told him I reached out to both Developer and Publisher and both sent me to Xbox he
said they won't be doing anything about it because it is a third party company. When I pointed out Microsoft Bought Bethesda and Zenamax last year for 7.5 Billion dollars he called me a liar again and that I was looking at some fake news site. When I pointed
out that it was on news.microsoft.com he informed me I read it wrong and that he still would not be helping me.

Is there a way to report some abusive as heck supervisors?

Oh and Ray and James if you read this I hope next time you make a customer service call you get the exact same support you gave me.

:)