Abuse of the Report

I'm making this post for anyone that is sick of the abuse and petty use of the report fuction.

Microsoft need to revaluate the way the report is used because people are taking advantage of the system as it is so easily accessible and it can cause you to become suspended from Xbox live or worse banned just because someone didn't like what you said. The
report button should be completely removed from the Xbox one consoles forcing you to call Microsoft directly this would insure that any reason for you to be reported would most likely be valid as the person would have to go through the trouble of calling Microsoft about
a report on your account.

Thank you for your time reading this, hopefully Microsoft will take action and change the way the report system is accessed as not to be abused. If you have anything to add please share even if it's just to say that you agree to a change in the way the report
system is handled. Microsoft can then see this common problem if you are someone that likes to communicate with people in multiplayer games.

:)

 

Abuse of report message

So I'm playing Rainbow 6 Siege and I accidentally friendly fire my team mate, not even killing him, and we still won the round. He messaged me calling me "A dumb piece of ****" I simply replied "Eat ****" as I'm not just going to sit there and be belittled,
now he apparently reported me and I'm getting Muted and cannot send any messages. How in any way shape or form is this fair? He is blatenty abusing the report system and I would like some action against this.

 

Abuse of report message

If someone harasses you online just report that person or block him. If you use abuse in return that is subject to enforcement acts.

The enforcement team doesn't uses the forums and no one here can help you

regarding this issue.

To check your suspension or if you are eligible for a case review:

https://enforcement.xbox.com

 

The enforcement team investigates each complaint they receive. You can receive a million complaints and not be suspended. You would only be issued a suspension if the enforcement team determines you have done something to violate the code of conduct.

 

I'm aware that it is the Enforcement team that handle the reports and they do not do a very good job. An example of having my account messed with and certain features disabled is that I was in a sniper only lobby and someone joined using assault rifles half way
through the game I had had enough with him cheating and messaged him saying this is a sniper only server can you not see all the f*ing snipers (didn't censor the swear word but don't feel it's appropriate as this is for everyone to see) and he said I've reported
you.

Now bare in mind this was on Battlefield 4 witch is rated 18 so it's for adults and therefore you should expect that people will swear. If you still do not like swear words you can block the person witch stops any communication with that account, your account
won't get suspended or banned and that person doesn't ever have to deal with you again but because the report button is right there in the message menu people then can and do abuse it. They know it can mess with your account and because it is so easily accesed
people abuse it.

To sum it up a system that can tamper with your account should not be so easy to access it should require some actual effort for a person to report you (calling Microsoft/Enforement team) this will stop any abuse of the current system because no one would
want to hang about waiting to speak to someone and go through all that trouble unless their reason was valid. Not difficult to fix and it will ensure a fair system.

A side note: you cannot contact the Enforcement team via calls it is all through Emails and I've seen a number of videos explaining their problems with the Enforcement team and how they don't get back to people etc. Even I personally know that they suspend/disable
features for unjust reasons like the one example I made out of many others.

 

The game itself may be rated M, but everything else on Live has to remain E for everything. That is what you agreed to when you signed up. The report system is not the problem. You said something that violated the code of conduct so you were punished. It's
that simple.

 

Alright sorry for not wanting to live in a world that punishes you for freedom of speech on a platform that never had this problem before. Not that long ago if you didn't like someone you would simply block that account no harm done
makes no difference to you and the person that blocked you're account doesn't have to deal with you again, how easy. The fact of the matter is that the report system is abused and the report option should be taken out of console menus and people should be
made to call if they have a serious issue with someone. Not difficult, doesn't change anything just stops weak and or petty people from abusing a flawed system. Oh and I garantee if they did change it the number of reports would drop drastically.

 

The rules have always been the same. The number of reports may drop, but if someone still took the time to call, you still would have been suspended.

 

Exactly Smwutches because "swear words" is swear words and its not allowed on XBL. You KoldKiLLa196 will still definitely be suspended because you broke the Code of Conduct that says you are not allowed to use swear word even via calling the Enforcement.

 

Well that's all I'm asking for that you have to put effort in to report someone to potentially have them suspended. At least that way reporting people will not be abused like its is. If you don't like someone or what they say block them and never deal with
them again. Xbox live should be a free platform to communicate with people from all over without fear of being banned because you said f**k. I Don't disagree with a report system just not in the way it is now. The system is flawed Microsoft have basically
given everyone a ban button and to save them from ridicule they've given responsibility to another team that are incompetent but Microsoft don't get ridiculed or questioned about a flawed system, people just accept it better yet defend it.

 

Imagine if it will take a lot of effort to report harassment, cheaters or hackers on XBL via only email. There will be a mountain of abuse committed every seconds that will make online gameplay almost impossible to play and everybody sending an email to
report might take more time to investigate then real live reporting. There is a reason why the "report" button exist already on everyone's console to make sure legit reports are real time and avoid false reporting which is also a bannable offense.

Seriously dude it isn't difficult to avoid saying the F Bomb, don't try and be the "big man" and send abusive messages, no matter whether it’s for ridicule or harassing,
just don't engage, give a bad survey, kick him out of the game and block and move on.

Of course you are entitled to your opinion which is fine but at the end of the day you broke the rules you agreed to follow and rightfully suspended. It does not make any difference how fast
or long you have been reported, you will get suspended eventually.

 

I don't want to keep going round in circles but how the report button is implemented now is far to easy to be abused. All I'm saying is it needs to be implemented in a fair way that stops people just being able to spam it whenever, fair or not it can still
get you suspended just by the number of reports. Swear words are just that words if you play a game that's an 18 you should be able to handle general swearing and if not mute or block still work just fine.

The Xbox 360 never had this issue because once you went online you'd know to expect people to swear but now we live in a world where freedom of speech barely exists and that my friend is the start of a collapsed society. They are making you think you cannot
say what you want online once that's been programmed into you and when everyone is conditioned to think that way you've handed them your freedom, freedom of speech, freedom of thought, freedom of your individual self.

 

Not true. You can be reported a million times and not get suspended. In fact, the other person can be suspended for filing false complaints. But you can be suspended off just 1 report if you do something to violate the code of conduct.

 

Well because of the imcompatent fools at the Enforcement team they have handled matters in their own ways and have suspended/banned people because it's what they thought was the appropriate action rather than following the "code of conduct".

Another example for an unjust system I messaged someone saying dude start playing that was it, "dude start playing" and he came back with reported and guess what I had a disable of certain features of my account like messaging. So it was either because of
the number of reports I'd had (99% were pathetic reasons like that) or the Enforcement team were being imcompatent. This back and forth isn't going anywhere I don't understand how you cannot see how easily the report button can be abused.

 

Probably because I'm not pissed I've been suspended and I understand how the system works.