Above 18 but still can't use a custom gamerpicture?!

Discus and support Above 18 but still can't use a custom gamerpicture?! in XBoX on Consoles to solve the problem; My account is above 18 and my account is an adult account but I still cannot choose a custom gamerpicture. This problem has been active since the... Discussion in 'XBoX on Consoles' started by ShijuutenSuzaku, May 21, 2017.

  1. ShijuutenSuzaku
    ShijuutenSuzaku Guest

    Above 18 but still can't use a custom gamerpicture?!


    My account is above 18 and my account is an adult account but I still cannot choose a custom gamerpicture. This problem has been active since the beginning. Is their anyway of fixing this?

    :)
     
    ShijuutenSuzaku, May 21, 2017
    #1
  2. Miss Certain
    Miss Certain Guest
    Custom gamertag underage help

    Says I'm underage. but my birthdate is above 18 years old. why can't i have a custom picture
     
    Miss Certain, May 21, 2017
    #2
  3. VeXeD ShoTzz
    VeXeD ShoTzz Guest
    Terms of use

    I want to get onto my xbox live account but can't due to my parent account not being in use anymore. My microsoft account shows that I am above 18 but I still cannot agree to the terms of use.
     
    VeXeD ShoTzz, May 21, 2017
    #3
  4. Evill Monkeh Win User

    Xbox Insider

    Hey there .

    That message would imply that when you originally setup your account the given birth date still has you under the age of 18. Unfortunately changing that birth date later does not change the account age. Thanks for your understanding!
    I am 18 though. I think the age for custom gamerpictures should be 17. If you're old enough to buy mature videogames like grand theft auto I think they can handle making a custom gamerpic. Seeing all my friends who aren't 18 but have custom pictures annoys
    me becuase I'm 18 but can't have one.
  5. ReconIsAwesome Win User

    Profile picture not working

    Your Custom Gamerpicture has to be 1080x1080 to be able to have a custom one
  6. Unknowngamer1st Win User

    Custom Gamerpictures

    The custom gamerpicture are disabled

    https://beta.support.xbox.com/
  7. BeNzAbEaSt2002 Win User

    My account says I'm a child but the parent account says I'm a adult and I can't change it.

    is this for custom gamerpicture if so then there is no setting

    You need to be an adult to have custom gamerpics
    No it's not it just won't let me see my settings and play online on certain games. And I can't change the account to an adult.
  8. ngocphi Win User

    My account says I'm a child but the parent account says I'm a adult and I can't change it.

    is this for custom gamerpicture if so then there is no setting

    You need to be an adult to have custom gamerpics
Thema:

Above 18 but still can't use a custom gamerpicture?!

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