About xbox login

Hello again Sokfkslf, when you try to enter normally through the site, what happens, what messages appears to you, it asks you to send a code to the account security number?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Sokfkslf, could give more details of what happens when you try to log into the account, as for authentication, have you tried to follow authentication procedures, you recently exchanged your account security information or your password, can you access your account normally through the Microsoft website?

https://account.microsoft.com/

It was displayed like this and there was no such word

Hello, , have you checked if you have the latest version of Windows installed, at 21H1?

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

If you haven't updated yet, click the link below, update and then make all subsequent security updates.

Also make sure all Xbox Apps are up to date in the store.

https://www.microsoft.com/en-us/software-downlo...

I tried but it doesn't work