About the 6000 reward points

CKHsamson · Mar 7, 2017

Hello Xbox support team,

I pre-ordered(bought) the Ghost Recon Wildlands Gold Edition with HKD$617.5 in 4 March,2017 in Xbox market through my Xbox One. But I still don't have the 6000 reward points in my account until today. What should I do now?

Thanks.

:)

WelshWill2006 · Mar 7, 2017

Microsoft rewards

so i pre ordered sea of thieves but microsoft rewards wont let me claim the 6000 reward points someone help

machees2008 · Mar 7, 2017

I bought destiny 2 and I didnt get the destiny 2 punch card completed from it

I bought the game but it didnt give me my 6000 point reward..

Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE · Mar 7, 2017

It takes 96 hours for purchases to process. Once it's deposited into your tracker it will be deposited into your microsoft account (to use) near the end of the month as deposits only happen twice per month.

XBLRewards8 · Mar 9, 2017

Hello CKHsamson,

We can confirm that this purchase was awarded with a Games on Demand punch, but did not progress your Simply Rewarding offer. We are investigating why this occurred. Apologies for the inconvenience. We'll update this thread once we identify and resolve this
issue.

CKHsamson · Mar 9, 2017

Hello ,

We can confirm that this purchase was awarded with a Games on Demand punch, but did not progress your Simply Rewarding offer. We are investigating why this occurred. Apologies for the inconvenience. We'll update this thread once we identify and resolve this
issue.
Click to expand...

Hi XBLRewards8,

Thanks for the follows up. My friend have the same issue too. His gamer ID is "mrkkchan".

Sign in to your Microsoft account

Can you also help him to check it out please?

We are looking for reply. Thanks

XBLRewards8 · Nov 3, 2018

Hello CKHsamson,

We can now see that you and your friend have been awarded for this offer. What occurred was a unforeseen delay in our purchase information which resulted in purchase processing being delayed. Apologies for the inconvenience. Thanks for your patience!

XBLRewards8

Hello CKHsamson,

We can now see that you and your friend have been awarded for this offer. What occurred was a unforeseen delay in our purchase information which resulted in purchase processing being delayed. Apologies for the inconvenience. Thanks for your patience!

Murphs-A47006C9-2185

It takes 96 hours for purchases to process. Once it's deposited into your tracker it will be deposited into your microsoft account (to use) near the end of the month as deposits only happen twice per month.

CKHsamson

Hello ,

We can confirm that this purchase was awarded with a Games on Demand punch, but did not progress your Simply Rewarding offer. We are investigating why this occurred. Apologies for the inconvenience. We'll update this thread once we identify and resolve this
issue.

Hi XBLRewards8,

Thanks for the follows up. My friend have the same issue too. His gamer ID is "mrkkchan".

https://account.xbox.com/en-HK/Profile?GamerTag=mrkkchan

Can you also help him to check it out please?

We are looking for reply. Thanks

XBLRewards8

Hello CKHsamson,

We can confirm that this purchase was awarded with a Games on Demand punch, but did not progress your Simply Rewarding offer. We are investigating why this occurred. Apologies for the inconvenience. We'll update this thread once we identify and resolve this
issue.

bartvincke1

It doesn't count if you already had the game or preordered the game before the reward came out. Purchase must be through the punch card for it to count.

Not worth it though, its not an additional 6000 on top of the purchase points you already get for buying it ( which is just under 6000 ) .

at least that was my case with another game I bought for the 6000 reward punchcard, phoenix rising. Regular purchase reward points were not awarded, only the 6000 from the punch card was.

About the 6000 reward points