About purchase issues

Twin Blaze · May 28, 2020

Hey i purchased minecraft on my microsoft account but now i want to buy in game purchase from another account because i redeemed my microsoft creidit on another account plz help.if this is not possible then is there any way to transfer my creidits from
one account to another

***Moved from: Windows 10 / Microsoft Store***

:)

TTV RawwMonkey

You could go into store on xbox find the in game minecraft pack u want to but on the account with the creddits and gift it to your account u want it

store

search minecraft

add ons)

look for the pack it may not be thier ):

press gift and select the other account

Onyx Is Here

Sorry to hear it. If you would like to request a refund on a digital purchase then please first log in to
account.microsoft.com. From here you can search your billing history for the item and mark down the order number.

After that go to
xbox.com/refund and fill out the refund request form including the order number and date of the purchase. Once filled out it can take up to 48 hours for Xbox to respond to you via the contact info you provide.

At the Nozzle

Hey brodiedavis,

To get help with a refund, I would advise you to contact
billing support. Thet will assist you in filling out a "Refund Request".

Best,

Nozzle

steeledwand7664

You would need to talk to xbox billing support.

They can be reached by going to support.xbox.com/contact-us

Mister Quimby

Hey everyone!

Sorry to hear about the purchasing issues! We have received reports that this issue has been resolved, if you are continuing to run into purchasing issues be sure to let us know. Thanks!

About purchase issues