About incorrect region I am dealing that problem more than 6 months and nobody gives a s…...

Hi,serhat abacı

Welcome to the Microsoft Community

Due to the lower prices in Turkey compared to other regions, many gamers choose to use some means to try and purchase games from Turkish regions, this violation may lead to stricter region detection in Turkish regions, but what makes the least sense is the fact that those gamers who live in Turkey are actually experiencing barriers to purchasing as well.



One thing I noticed is that you actually had a very good idea to check your issue and the region is fully compliant, which is great.

But the problem still exists, which means you're experiencing issues that require the help of a more specialized team:

This is a friendly note: As this community is a public community where anyone can access and view relevant content, private information involving users is blocked and hidden, and due to the rules of the community and our permissions we will not be able to get involved with your billing issue.



I recommend that you contact Xbox Online Support regarding this issue, they have the resources and ability to investigate this issue and provide more real-time guidance, you can try contacting Online Support by following the steps below:

Visit: （Here's a Turkish link）

Bize ulaşın | Xbox Support

First sign in to your Xbox account on this page.

You can follow the steps below to get live chat support:

Click Contact Us > Select and enter your question, for you it is about billing > Next > View Contact Options > Other Live Chat > Options.

Note: This item may only be available during business hours.



Thank you very much for collecting information as well, the community has received a lot of feedback lately that many Turkish players are not able to purchase correctly.

We need to bring this issue to greater light, and in particular we need to bring the information we've gotten and the issues we've encountered to the attention of the Xbox development team to speed up the process of fixing this issue.



So I invite you to submit your feedback via the link below, and you can also call on more friends to do the same, a sufficient number of problem reports are more likely to get the attention of the development team:

（Here's a Turkish link）

Xbox Ekibi'ne geri bildirimde bulunma | Xbox Support

Wish you all the best

Zoro-MSFT | Microsoft Community Support Specialist

so what deal did you get?

i have been with xbox less than 6 months and i just got 2 months for £2 thats probably about $3.50.

the first time i got 3 months for £7.50 plus 800msp`s free,and i had less than 1000 gamerscore at the time.

[quote user="Khuntao"]I have a fiber connexion at 60kb/s.[/quote]

I doubt that, that's hardly faster than dialup. If that is indeed your speed than that's your problem right there. But with fiber you more likely mean 60Mb/s as in megabit.

Where (roughly) are you located and who is your ISP? I am in the Netherlands (XS4ALL 100/100 Fiber). Streaming has only become more stable for me. I had trouble in February/March, but these days I stream 2 workouts, 6 times a week. Last month without any
problem. The months before that maybe 1 hiccup day a month.

You get 6 changes a year no one buys 6 Xbox`s in a year, I don't see the problem with it. The only reason you will need to change it more than 6 times if you were giving your account out to strangers or friends which is against the rules.

Hi XBF John,

It's been 3 months since I've heard back from you, and I've been dealing with the problem for more than 6 months. Is this issue still being investigated?

Please update the thread. As I mentioned, this behavior is the same for all my Xbox friends.

Thanks