about a ban

Now I'm fine) Thank you very much !

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community, regarding your question, I believe that the ban is only valid for Forza Horizon 4, as Forza Horizon 5 is a new game, so you can pre-order Forza Horizon 5 with ease. Anyway, I recommend that you contact game support for more information about this. To contact them please use the link below.

https://support.forzamotorsport.net/hc/en-us/re...

*We thank you in advance for contacting us, I hope this can help you.

Submitting an appeal is the only possible way to have a ban lifted. Your brother should be able to find out the result at http://enforcement.xbox.com However, your account is your responsibility at all times. So the fact that his friend had access to his account violates the rules in itself.

It is always a pleasure to be able to help the community.

Hai Justin,

The best way to go about this is to check his enforcement history and see because the only way to get through to the enforcement team is submitting an appeal but if he can't login then maybe check the email associated to his Microsoft account and there should be an update about the case review if they reviewed it, but that's about it nobody here or at support can do anything about it because whether it was him or not that sent the messages he'll be the one held accountable and it's just how it is and sorry about the situation, hope you have a good day or night. 😊

https://support.xbox.com/en-US/help/family-online-safety/enforcement/enforcement-history

Regards,

Brian O.

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