About 2 year and still no deposits

Well I called said IM throwing all my xbox in the trash and going to get a PS4 and I cant believe I cant get my rewards and why cant I get it in a gift card or something.

I wasn't nice to say the least and my account still say it needs a update but the next day I got like $97 deposited to my M$ account

Seconded. I'm pretty amazed that MS haven't been able to fix the Rewards system for the 18 months it's been broken, but even more amazed that, given their inability to fix it, they aren't manually crediting our accounts with the credit due. Shockingly bad
customer service.

Hello Tipex,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

Credits don't expire until about a year after they've been deposited. So you won't lose them while they're still pending.

i myself havent received 141,850 credits spanning over the last 3 1/2 years. Maybe its time we all get together and file a lawsuit because the forum shows many people are experiencing the same thing. We spend our hard earned money and the little light at
the end of the tunnel(credits)has deminished. Thats $150 just on my account, i imagine with all the people they are doing it to they should have enough money to get sued!