abonnement

Discus and support abonnement in XBoX on Consoles to solve the problem; Bonjour, je me suis désabonné en avril, mais chaque fois un prélèvement lieu sur mon compte est avance la date de désabonnement au mois en cours. la... Discussion in 'XBoX on Consoles' started by Norry03 BR, Jul 10, 2017.

  1. Norry03 BR
    Norry03 BR Guest

    abonnement


    Bonjour,

    je me suis désabonné en avril, mais chaque fois un prélèvement lieu sur mon compte est avance la date de désabonnement au mois en cours. la c'est le 10/07/2017.

    Je ne comprend pas pourquoi mais du coup je suis prélevé de 6.99 tout les mois pour rien.

    Je n'ai plus la console, je ne me connecte plus et je me suis déj désabonné en avril.

    Merci de me dire comment arrêter se prélèvement non désiré et obtenir le remboursement des mois précédents.

    Cordialement.





    Mod Translation:

    Hello,

    I unsubscribed in April, but each time a debit to my account is advanced the date of unsubscription in the current month. This is the 10/07/2017.

    I do not understand why but suddenly I am taken from 6.99 every month for nothing.

    I no longer have the console, I do not connect anymore and I already unsubscribed in April.

    Thank you for telling me how to stop unwanted debit and get the refund of the previous months.

    Cordially.

    :)
     
    Norry03 BR, Jul 10, 2017
    #1
  2. Nico Medic
    Nico Medic Guest
    Renouvellement de mon abonnement

    Salut,



    Les abonnements gold sont cumulable. Par conséquent, tu peux, si tu le souhaites, renouveller ton abonnement de suite.

    Ton abonnement Xbox Live 12 mois prendra effet la fin de ton abonnement Xbox Live 1 mois.
     
    Nico Medic, Jul 10, 2017
    #2
  3. sethi35
    sethi35 Guest
    abonnement

    Je voudrais passer d'un abonnement trimestriel un abonnement annuel. Comment faire ?
     
    sethi35, Jul 10, 2017
    #3
  4. abonnement

    Hey there Norry03 BR,

    In this case you'll want to contact our chat or phone teams for a closer look, since they handle all account and billing related issues.

    You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Jul 11, 2017
    #4
  5. Nico Medic Win User

    Renouvellement de mon abonnement

    Salut,



    Les abonnements gold sont cumulable. Par conséquent, tu peux, si tu le souhaites, renouveller ton abonnement de suite.

    Ton abonnement Xbox Live 12 mois prendra effet la fin de ton abonnement Xbox Live 1 mois.
  6. sethi35 Win User

    abonnement

    Je voudrais passer d'un abonnement trimestriel un abonnement annuel. Comment faire ?
  7. Mister Quimby Win User

    abonnement

    Greetings sethi35!

    Please go ahead and create a new thread if you haven't already, that way we can provide support specifically tailored for you! Please be sure to post any troubleshooting steps you have already taken when you do. Looking forward to hearing from you!
  8. Mister Mascot Win User

    abonnement

    Hey there Norry03 BR,

    In this case you'll want to contact our chat or phone teams for a closer look, since they handle all account and billing related issues.

    You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  9. Onyx Is Here Win User

    abonnement.

    If your account is a child account then the permissions need to be adjusted by the parent account to allow you to play
Thema:

abonnement