abonnement live gold facturé sans que je l'ai acheté. [Live Gold subscription billed...

Hi DROG0N2,

Thanks for reaching out to us today. I'm sorry to hear you've gotten charged for Xbox live Gold without your acknowledgement. By any chance have you previously had Xbox live gold? If so it could be that you left auto-renew on.
To stop automatically renewing your subscription, go to
Cancel or turn off recurring billing for a Microsoft subscription and follow the steps under
Turn off recurring billing. If not is there anyone else that has access to your account? If so, I would suggest to

reset your password to keep your account secure.

Meanwhile check out our article on
'How to cancel your Xbox subscription'

In regards to reversing the payment, you would need to submit a refund request.



Click here to complete a Refund Request Webform,



After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of the status of your request.

Si j'achetais 12 mois d'or et que j'achetais ultime pendant ce temps (je l'ai déj acheté), aurais-je 12 mois d'ultime?
Notez que j'ai déj utilisé le premier mois pour une offre de 1 £.

Hello purchasing an Xbox Game Pass Ultimate subscription allows you to automatically convert your existing Xbox Live Gold or Xbox Game Pass subscription to an Xbox Game Pass Ultimate subscription at a conversion rate based on the number of days remaining
for each subscription.

Facile facile, au contraire 7500 point pour 1 mois, sa fait plus de 1ans que je fais sa j'ai même pas 1000 alors pour 1 ans.

Donc pour que les service d'Xbox s'améliore, il faudrait que tout les Free-2-play, soit jouable sans abonnement ( qu'on a pas besoin d'avoir un abonnement Xbox live Gold pour pouvoir jouer a fortnite) et pas la peine de me sortir des truc du Game pass, sa
rien avoir, ni les jeux gratuits avec le Gold. Moi je demande, que TOUT les utilisateur des Xbox, peuvent jouer en ligne gratuitement ( sans abonnement) au jeux gratuit.

[Translation-Easy easy, on the contrary 7500 points for 1 month, it's more than 1 year that I do not even I have 1000 so for 1 year.

So for the Xbox service to improve, all Free-2-play should be playable without subscription (we do not need to have an Xbox live Gold subscription to play Fortnite) and not
it's worth getting out of Game Pass stuff, having nothing, or free games with Gold.
I ask, that ALL users of Xbox, can play online for free (without subscription) to free games.]

Salut,

Voici comment procéder :
Obtenir un abonnement d'essai Xbox Live Gold

Je l'ai acheté le 18 july