Able to sign on to live but gold is gone...

Team Viking Six · Mar 14, 2014

I was a gold member till december and now its gone thnx MS fix the problem !!

DorianL-93B63275-2F9A-49A8-93A5-723BE4AA4272 · Mar 14, 2014

I just wanted to play the Warface Beta. Got the same problem

Crandy · Mar 16, 2014

My account seems to have returned to normal on its own. Looks like Microsoft is fixing the issue, at least for some.

arryTRON · Oct 31, 2018

I haven't been able to sign in to gold since Saturday. I've power booted my xbox so many times, deleted and redownloaded my profile, but it still says I don't have gold. Even though support confirmed that I had gold. they told me to wait it out for an update,
but how long? This is really frustrating.

Crandy

I am having this problem as well. I called support yesterday and they cancelled my subscription and gave me the remainder in codes to try and reset my gold status. I had gold for a short time again after doing so but then that evening I had reverted back
to silver and am now unable to redeem more codes. Hopefully this is resolved soon.

Dannmann188

What a joke. getting the same problem....

100,000 Gamerscore and 6 years of live and I cant even access youtube!!!!!

lilbags34

im in the same boat as well. i talked to support about it. they verified my gold status. we tried hard rebooting of course but nothing came of it. they said it is likely the service alert still causing problems

Crandy

My account seems to have returned to normal on its own. Looks like Microsoft is fixing the issue, at least for some.

Dark Kn1ght1127

I've had this problem for two days.i called twice...they say now it's because I have a belkin router ? I've never heard of anything like this

Able to sign on to live but gold is gone...