A Way Out crashes on first splash screen

Discus and support A Way Out crashes on first splash screen in XBoX Games and Apps to solve the problem; Just bought the game (digital version), and I can't get past the splash screen. I tried everything already: - Deleting and reinstalling - Clearing... Discussion in 'XBoX Games and Apps' started by Kuretsu, Jul 22, 2018.

  1. Kuretsu
    Kuretsu Guest

    A Way Out crashes on first splash screen


    Just bought the game (digital version), and I can't get past the splash screen. I tried everything already:

    - Deleting and reinstalling

    - Clearing saved games

    - Clearing cache

    - Hard restart

    - Starting in offline mode

    - Starting with a different profile

    - Console reset keeping data

    - Console reset without keeping data

    - The Offline Update usb stick thing

    Seems to only happen with this game since I used several other games/apps since.

    I also didn't have the option to refund, which is strange because I'm in the EU.

    Is there anyone that can help me either run this game or get a refund?

    :)
     
    Kuretsu, Jul 22, 2018
    #1
  2. Circeseye
    Circeseye Guest
    Circeseye, Jul 22, 2018
    #2
  3. greeko88
    greeko88 Guest
    COD Disc Read Error

    Mister Fizzle: I followed your steps and now COD just crashes back to the home screen immediately after the splash screen comes up
     
    greeko88, Jul 22, 2018
    #3
  4. Kelemvor79
    Kelemvor79 Guest

    A Way Out crashes on first splash screen

    Kelemvor79, Jul 22, 2018
    #4
  5. Kelemvor79 Win User

    A Way Out crashes on first splash screen

  6. carseclass Win User

    Splash Screen then crash

    do have gta 5 and battlefield 4 on disc if you do try to replace them . if you have the digital version of these game try to call Microsoft
  7. TheHairyTaquito Win User

    Splash Screen then crash

    try to power cycle your console for 10 seconds then wait for 30 seconds or power cycle your console for 10 seconds then unplug for 30 seconds you can also uninstall your game . I had a similar problem with my xbox one with my forza 5 disc game it made
    my console freeze on me and crashed on me then I power cycle my console then my kinect stop working on me so unplug my kinect then I plug it back in and it working again I had this problem few days ago to my make story short I replaced my forza
    5 disc game
    didn't work
  8. TheHairyTaquito Win User

    Splash Screen then crash

    try to play a different game to see if you have the problem if you do you might want to send your console in for a repair
    I can play any game other than gta or battlefield 4
  9. carseclass Win User

    Splash Screen then crash

    try to play a different game to see if you have the problem if you do you might want to send your console in for a repair
Thema:

A Way Out crashes on first splash screen

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