A slap in the face to Xbox customers

I am trying to redeem my MyVIP Gems for a 3-month Xbox Live subscription. I have been checking the "redeem" page nearly every day for at least a month and everything besides virtual currency has been consistently out of stock. How
is it that Microsoft can be out of stock of digital subscription codes?

As a loyal Xbox customer for almost 12 years, who has spent thousands of dollars on Xbox games, hardware, and subscriptions, I am extremely angry that I am unable to redeem my hard-earned Gems for what I want, and even angrier to learn that if I don't redeem
them by June 15th then my $25 worth of Gems becomes worth less than $1 in Microsoft Reward Points.

This is no way for a company to treat its customers, it is a huge slap in the face, and this will make me think twice about continuing to spend money on Xbox and Microsoft products and services in the future.

:)

 

A slap in the face to Xbox customers

I am trying to redeem my MyVIP Gems for a 3-month Xbox Live subscription. I have been checking the "redeem" page nearly every day for at least a month and everything besides virtual currency for free-to-play games has been
consistently out of stock. How is it that Microsoft can be out of stock of digital subscription codes?

As a loyal Xbox customer for almost 12 years, who has spent thousands of dollars on Xbox games, hardware, and subscriptions, I am extremely angry that I am unable to redeem my hard-earned Gems for what I want, and even angrier to learn that if I
don't redeem them by June 15th then my $25 worth of Gems becomes worth less than $1 in Microsoft Reward Points.

This is no way for a company to treat its customers, it is a huge slap in the face, and this will make me think twice about continuing to spend money on Xbox and Microsoft products and services in the future.

 

A slap in the face to loyal Xbox customers

I am trying to redeem my MyVIP Gems for a 3-month Xbox Live subscription. I have been checking the "redeem" page nearly every day for at least a month and everything besides virtual currency for free-to-play games has been
consistently out of stock. How is it that Microsoft can be out of stock of digital subscription codes?

As a loyal Xbox customer for almost 12 years, who has spent thousands of dollars on Xbox games, hardware, and subscriptions, I am extremely angry that I am unable to redeem my hard-earned Gems for what I want, and even angrier to learn that if I
don't redeem them by June 15th then my $25 worth of Gems becomes worth less than $1 in Microsoft Reward Points.

This is no way for a company to treat its customers, it is a huge slap in the face, and this will make me think twice about continuing to spend money on Xbox and Microsoft products and services in the future.

 

i was saying the same thing.

 

I snagged a Visa card when it was restocked. I know its not a great solution, but you can buy an Xbox gift card with it and then get gold with that currency from the Microsoft Store. Or use the Visa card anywhere else. Not perfect, but it works!

 

I understand your frustration, I am glad to tell you it is now back in stock.

 

I couldn’t agree more! How is Microsoft “out of stock” of digital currency?! And who decided that would be a fair conversion of gems to Microsoft points? Not even 1/10th of the same value. I’m approaching 80k gamerscore so needless to say I’ve been committed
to Microsoft for a very long time, but the loyalty program has always felt so cheap. I sincerely hope some of these options for redemptions get restocked.