A Rewards Story

Discus and support A Rewards Story in XBoX Rewards & Social to solve the problem; I have purchased the required amount for the credits to accredited to my account. Why has the credits not been accredited? Why does the rewards say... Discussion in 'XBoX Rewards & Social' started by RGS_2, Dec 29, 2016.

  1. RGS_2
    RGS_2 Guest

    A Rewards Story


    I have purchased the required amount for the credits to accredited to my account. Why has the credits not been accredited? Why does the rewards say that it is still incomplete?

    :)
     
    RGS_2, Dec 29, 2016
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    A Reward Story...

    Hello Janeka,

    I can confirm that your purchase for the "Present" chapter was not properly allocated toward that chapter. We will adjust your account, and you should see the Credits pending by the end of next week at the latest. Apologies for the inconvenience.
     
    XBLRewards8, Dec 29, 2016
    #2
  3. Smwutches
    Smwutches Guest
    A Rewards Story

    You'll want to post in the Xbox Rewards Questions forum in order for support to check for you.
     
    Smwutches, Dec 29, 2016
    #3
  4. RGS_2
    RGS_2 Guest

    A Rewards Story

    Okay, so I am one lantern away from this being completed. I just purchased one of the games over the minimum needed. Will I still get the rewards even after it ends?
     
    RGS_2, Dec 31, 2016
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello RoastGuitar70,

    We see that one of your Movie purchases was not properly allocated toward the "Present" chapter. Apologies for the inconvenience. We will adjust this purchase, and you should see the events and pending Credits by the end of next week.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. RGS_2 Win User

    A Rewards Story

    Okay, so I am one lantern away from this being completed. I just purchased one of the games over the minimum needed. Will I still get the rewards even after it ends?
  7. XBLRewards8 Win User

    A Rewards Story

    Hello RoastGuitar70,

    We see that one of your Movie purchases was not properly allocated toward the "Present" chapter. Apologies for the inconvenience. We will adjust this purchase, and you should see the events and pending Credits by the end of next week.
  8. XBLRewards8 Win User

    A Reward Story...

  9. Smwutches Win User

    A Rewards Story

    You'll want to post in the Xbox Rewards Questions forum in order for support to check for you.
  10. XBLRewards8 Win User

    A Reward Story...

    Hello Janeka,

    I can confirm that your purchase for the "Present" chapter was not properly allocated toward that chapter. We will adjust your account, and you should see the Credits pending by the end of next week at the latest. Apologies for the inconvenience.
Thema:

A Rewards Story

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