A Rewards Story - Fail

Discus and support A Rewards Story - Fail in XBoX Rewards & Social to solve the problem; I have done everything I needed to do to meet the requirements for this mission and I am not seeing any progress. Please help!... Discussion in 'XBoX Rewards & Social' started by InfiniteBaffler, Dec 30, 2016.

  1. InfiniteBaffler
    InfiniteBaffler Guest

    A Rewards Story - Fail


    I have done everything I needed to do to meet the requirements for this mission and I am not seeing any progress. Please help!

    :)
     
    InfiniteBaffler, Dec 30, 2016
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    A Reward Story...

    Hello Janeka,

    I can confirm that your purchase for the "Present" chapter was not properly allocated toward that chapter. We will adjust your account, and you should see the Credits pending by the end of next week at the latest. Apologies for the inconvenience.
     
    XBLRewards8, Dec 30, 2016
    #2
  3. Smwutches
    Smwutches Guest
    A Rewards Story

    You'll want to post in the Xbox Rewards Questions forum in order for support to check for you.
     
    Smwutches, Dec 30, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    A Rewards Story - Fail

    Hello InfiniteBaffler,

    I can confirm that some of your purchases were not allocated toward the correct chapters. It looks like your Middle Earth Collection purchase was not counted as only the Hobbit and Hobbit trilogies were eligible. We will adjust this purchase as well, but
    please keep in mind that all eligible purchases are listed on our FAQ. You should see the changes and pending Credits by the end of next week at the latest.
     
    XBLRewards8, Jan 3, 2017
    #4
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A Rewards Story - Fail