A problem with Microsoft Solitaire Collection

For several days I have a problem with Microsoft Solitaire Collection which lies in the fact that:

1. After correct log in to the application and the data is refreshed attempt to select
"Daily Challenges" or "Star Club" ends with an exit from the application "to the desktop".

2. In another version after of the correct log in to the application and the data is refreshed attempt to select
"Daily Challenges" or "Star Club" and any game ends exiting the application
"to the desktop" .

3. Repeated attempt to select the game leads to the fact that in the end you can choose to play the
"Daily Challenges" or "Star Club", but the end of the game always ends up leaving the application "to the desktop".

I did:

"



I have a problem playing Microsoft Solitaire Collection. How do I fix it?

Try the following solutions.

Solution 1: Check the Xbox Live service status

If you see any alerts here, wait until the service is up and running and try again:

Solution 2: Restart your PC/tablet

Note Before you restart, save your work and close any apps you have open.

If there's a Power icon on your Start screen, tap or click it, and then select
Restart. Otherwise, do the following:

1. 1. Swipe in from the right edge of the screen, and then select Settings. (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click
   Settings.)
2. 2. Select Power and then Restart.

Solution 3: Check for updates

Windows 10

If you use automatic updating, you don't need to check for important and recommended updates. Windows Update checks for these updates and installs them when they're ready.

No matter what your settings are, some updates aren't installed automatically. These include optional updates and updates that require you to accept new Terms of Use. When these updates are available, Windows Update will let you know that they're ready to
be installed.

1. 1. Open Windows Update by swiping in from the right edge of the screen (or, if you're using a mouse, by pointing to the lower-right corner of the screen and moving the mouse pointer up), selecting
   Settings, selecting Change PC settings, and then selecting Update and recovery.
   
2. 2. Select Check now, and then wait while Windows looks for the latest updates for your device.
   
3. 3. If updates are found, select Install updates.
4. 4. Read and accept the license terms, and then select Finish if necessary.
   Note You might need to restart your device to finish installing some updates. Save and close all your files and apps before you restart so you don't lose anything.
   

Solution 4: Uninstall and reinstall Microsoft Solitaire Collection

Note If you don't normally sign in to Solitaire, uninstalling the app will erase all of your games and progress. However, if you sign in to Solitaire before you uninstall, all your data will be saved in the cloud, and any saved games will not be lost
when you uninstall and reinstall Microsoft Solitaire Collection. You'll be able to pick up where you left off in any game you're currently playing.

1. 1. On the Start screen, swipe in from the right edge (or, if you're using a mouse, point to the lower-right corner of the screen and move the mouse pointer up), select
   Search, and then enter Microsoft Solitaire Collection in the search box.
   
2. 2. Press and hold (or right-click) the app tile, and the select Uninstall.
   
3. 3. Restart your device.
4. 4. Press Windows Key + R.
5. 5. In the Open box, type wsreset.exe, and then press Enter. The Windows Store will open so you can reinstall Microsoft Solitaire Collection.
   

"

but the problem is not resolved.

Can I ask for help in solving this problem?

Regards.

:)

 

Freecell has stopped recording wins but not losses

Similar Problem on my Windows 8.1 Machine. For a few days Microsoft Solitaire Collection only stops recording stats for FreeCell and Pyramid on the Xbox Network.

Reinstallation as described in the Microsoft Solitaire Collection FAQ has changed nothing.

Microsoft Solitaire Collection Version is 2.3.1406.1149

 

Can't login to Xbox Live from Solitaire Collection

Same problem here. Other Microsoft games like Microsoft Mahjong and Microsoft Sudoku work well. I also have no problem logging into Xbox live directly. The only problem is with Microsoft Solitaire Collection.

I uninstalled Solitaire Collection and re-installed and run apps.diagcab, but it still will not sign in.

 

Hello,

In addition, I have did: I run "Troubleshooting tools":

















Can I ask for help in solving this problem?

Regards.