A new xbox wireless controller intermittently disconnects and reconnects with "Please...

Discus and support A new xbox wireless controller intermittently disconnects and reconnects with "Please... in XBoX on Consoles to solve the problem; My older xbox controllers do not have this problem. Console is an original Xbox One. I've tried fresh batteries, and other fixes found online without... Discussion in 'XBoX on Consoles' started by Wildeor7, Jan 31, 2021.

  1. Wildeor7
    Wildeor7 Guest

    A new xbox wireless controller intermittently disconnects and reconnects with "Please...


    My older xbox controllers do not have this problem. Console is an original Xbox One. I've tried fresh batteries, and other fixes found online without success. The router is mostly on 2.4Ghz but sometimes the 5Ghz lights up as well. What channel does the new controller use? What channel do the older controllers use? Is the controller defective? It was purchased from the Microsoft store. Is there a fix? Thanks!

    :)
     
    Wildeor7, Jan 31, 2021
    #1
  2. TomSeedorf Win User

    Xbox Series X Controller Critical Battery on Xbox game bar - Windows 10

    Same issue for me. Haven't been able to fix it. I'm also experiencing intermittent disconnecting and reconnecting with my controller, and I'm wondering if this battery issue is somehow related.
  3. Smuroh Win User

    Mic not working correctly

    I do know that intermittent disconnects can happen with the wireless controllers due to wifi interference, like my issue recently was my stealth 600 just randomly started to disconnect and reconnect and found out that my wifi settings on the router we causing
    it somehow but after setting it to auto and keeping my phone away from the xbox it seemed to fix the issue.

    Also you said that it worked on the wired controller but not the wireless, do you have a random pair of phone headphones that have a mic? if so can you plug it into the controller port on the wireless and see if you get the same issue?

    The static could be due to some sort of interference, but its really hard to tell.
  4. WhispererWhisperer Win User

    Controller Firmware Update - Messed up my controller?!?

    Nov. 18. 2021

    Just got a new controller and Xbox automatically updated controller firmware and right away the intermittent disconnects started.

    Compensation?
  5. Smuroh Win User

    Headset or Controller problem

    Hi braelynnfiedler,

    Firstly is your headset wired or wireless, if it is wireless you will need to reconnect it to the xbox after a reset as the xbox has now removed anything that was connected to it, if it is a wired headset then maybe try disconnecting the controller and reconnecting
    it again to see if that helps.
  6. PK0900 Win User

    Left joystick problems

    Try to disconnect and reconnect the controller (wireless, wired). Tell me if this helps.

    Good Luck!
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A new xbox wireless controller intermittently disconnects and reconnects with "Please...

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