A month ago i sent my xbox one x to repair and i still dont have it in my hands

Discus and support A month ago i sent my xbox one x to repair and i still dont have it in my hands in XBoX on Consoles to solve the problem; According to microsoft has been repaired and sent back but FedEx says this never came to microsoft repair center, i've been calling FedEx and they just... Discussion in 'XBoX on Consoles' started by Fernando Senpai, Jan 8, 2018.

  1. Fernando Senpai
    Fernando Senpai Guest

    A month ago i sent my xbox one x to repair and i still dont have it in my hands


    According to microsoft has been repaired and sent back but FedEx says this never came to microsoft repair center, i've been calling FedEx and they just tell me to call tomorrow, im pretty sure i got robbed, i live in Mexico and i know how my country works
    after all.

    :)
     
    Fernando Senpai, Jan 8, 2018
    #1
  2. Liam Orr
    Liam Orr Guest
    Product shipped back to customer?

    I sent my xbox one to microsoft a couple weeks ago so they could repair it and last wednesday (July 1) the service center website said "product shipped to customer" but Fedex didn't have any tracking information. Now it is Monday (July 6) and they still
    dont have the tracking info. What's going on?
     
    Liam Orr, Jan 8, 2018
    #2
  3. Liam Orr
    Liam Orr Guest
    Product shipped back to customer but no tracking data?

    I sent my xbox one to microsoft a couple weeks ago so they could repair it and last wednesday (July 1) the service center website said "product shipped to customer" but Fedex didn't have any tracking information. Now it is Monday (July 6) and they still
    dont have the tracking info. What's going on?
     
    Liam Orr, Jan 8, 2018
    #3
  4. gds1972
    gds1972 Guest

    A month ago i sent my xbox one x to repair and i still dont have it in my hands

    Hi

    Have you tried contacting Xbox Support and explain that you believe the Xbox has been gone missing in transit and request they contact FedEx to chase this and request they start a claim against them if required.

    Contact Us | Xbox Support
     
    gds1972, Jan 8, 2018
    #4
  5. Fernando Senpai
    Fernando Senpai Guest
    Theres another problem, no phone or people in the xbox support chat. Living in Mexico is the worst
     
    Fernando Senpai, Jan 8, 2018
    #5
  6. gds1972
    gds1972 Guest
    gds1972, Nov 1, 2018
    #6
  7. Fernando Senpai Win User

    A month ago i sent my xbox one x to repair and i still dont have it in my hands

    Hi

    Have you tried contacting Xbox Support and explain that you believe the Xbox has been gone missing in transit and request they contact FedEx to chase this and request they start a claim against them if required.

    https://support.xbox.com/contact-us
    Theres another problem, no phone or people in the xbox support chat. Living in Mexico is the worst
  8. gds1972 Win User

    A month ago i sent my xbox one x to repair and i still dont have it in my hands

    Hi

    Have you tried contacting Xbox Support and explain that you believe the Xbox has been gone missing in transit and request they contact FedEx to chase this and request they start a claim against them if required.

    https://support.xbox.com/contact-us
  9. gds1972 Win User

    A month ago i sent my xbox one x to repair and i still dont have it in my hands

    Hopefully the support number below work for you

    Mexico

    Hours of Operations:

    Monday-Friday: 09:00AM-9:00PM

    Saturday and Sunday: 10:00 AM - 6:00 PM

    Phone number: 001 800-2660068

    Contact page http://support.xbox.com/es-MX
  10. DownTilt Win User

    Games will not load - possibly associated with Gears of War 4

    Same happened to my xbox scorpio x day one i sent it to get repaired for that issue months later i have the same problems now my warranty is out and i have to pay $225 to repair it again what if they dont fix it again but yeah my xbox wont even stay on
    its so bad
  11. Lethal Hunter Win User

    Games have disappeared

    My xbox is up to date.

    I'm using an xbox series x.

    I dont use the insider program.

    I dont have most of the games anymore that have disappeared as i played them a long time ago.

    The issue is the same on my xbox one x.

    I have completed the steps you suggested and they are still missing.
Thema:

A month ago i sent my xbox one x to repair and i still dont have it in my hands

Loading...

  1. A month ago i sent my xbox one x to repair and i still dont have it in my hands - Similar Threads - month ago sent

  2. My activision account got unlinked over a month ago and have been actively trying to get it...

    in XBoX Games and Apps
    My activision account got unlinked over a month ago and have been actively trying to get it...: My activision account got unlinked over a month ago and have been actively trying to get it back the same day it was unlinked I have emails of the customer service asking for cod points to confirm...

  3. Hi I have put a refund in 4 months ago and it has been accepted but I have not been...

    in XBoX on Windows
    Hi I have put a refund in 4 months ago and it has been accepted but I have not been...: Here is my evidenceof refund being accepted [img] 48bf7e83-9bd5-4aed-9ceb-b8353aa5de94

  4. Is there a way to recover clips I deleted a little over a month ago?

    in XBoX on Consoles
    Is there a way to recover clips I deleted a little over a month ago?: I recently transferred all of the clips on my Xbox to a flash drive then deleted them off my Xbox since my storage was full. I also just started building my first PC and was getting ready to set...

  5. I sent my xbox elite controller to repair under warranty 3 months ago and Microsoft lost it.

    in XBoX on Consoles
    I sent my xbox elite controller to repair under warranty 3 months ago and Microsoft lost it.: I sent my xbox elite controller to repair under warranty 3 months ago and I called support 5 times and so far no one can't find my controller, at this point I want a refund, how I can get it?...

  6. Sent controller back for repairs a month ago and never received it back

    in XBoX on Consoles
    Sent controller back for repairs a month ago and never received it back: I’ve contacted support multiple times via email and call. I was told today they would call me back because the “offline team” was in a meeting and they needed information regarding my request....

  7. How I can get back my Xbox elite controller that I sent for repair 2 months ago?

    in XBoX on Windows
    How I can get back my Xbox elite controller that I sent for repair 2 months ago?: I sent my Xbox elite controller to repair under warranty 2 months ago and I didn’t receive back yet, I called support multiple times and always is the same, “I escalated the issue and soon you...

  8. Sent controller back for repairs a month ago and never received it back

    in XBoX on Consoles
    Sent controller back for repairs a month ago and never received it back: Hi, I sent my elite controller to Xbox about a month ago to be repaired, which I did through the repair portal, sent back with the shipping label Xbox provided me with. It’s been about a month...

  9. Sent my controller away for repair, was notified over a month ago that Microsoft has sent...

    in XBoX on Windows
    Sent my controller away for repair, was notified over a month ago that Microsoft has sent...: I’ve been chasing this with UPS for a couple of weeks or so but have been fobbed off several times with the generic “things are taking longer than normal” spiel, and according to the tracker it’s...

  10. Sent back broken Series S one month ago no news

    in XBoX on Consoles
    Sent back broken Series S one month ago no news: Hello, My new Series S constantly crashed after a couple minutes on all games (seems like semi-common issue on Series S/X) Opened Service order to send back for repairs on Nov.30th, Microsoft...