A message is blocking me from playing MY game

Hey there,

Which date did you purchase NBA 2K17, and does the NBA 2K17 Xbox Store page prompt you to purchase the game or does it show that your account owns the game? You can check your purchase history on
Microsoft Commerce.

Keep us posted!

Sorry to hear it. If you are still experiencing this issue then please try power cycling the console by holding the power button on it for 10 seconds until it shuts down.

If the issue still persists then delete the game and reinstall it from your Ready to Install list.

If you don’t want to receive communications from a specific player on Xbox One, you can block that player. Do this by selecting the player’s gamertag from within the game and blocking the player. If the person is no longer playing the game, you can search
and block the person through the Profile app.

The block only applies to communications such as messaging. The blocked player will not be able to send you messages, unless you first send a message to that player. However, a blocked player can still join games with you.

Source: Block a gamertag

Exactly two of them stop messaging me and the other one I blocked cause I was tired of the false threats that were made. But I didn't know blocking stops them from joining my game?

Also, by joining the game you mean like a random game I find when match making or if I host a game. That part might be confusing me.

Also for the messaging, I usually block people sometimes but I still receive messages for some reason. maybe that's a glitch on Xbox?

It doesnt need to be done at the senders end. Give me a filter at my end with a range of options. For example only receive messages from users that meet certain criteria...

block based on location

block based on user ‘play’ time

block based on achievements earned or gamerscore.

This way the spammers are still sending messages, but I dont have see them or bother dealing with them.