A message is blocking me from playing MY game

Discus and support A message is blocking me from playing MY game in XBoX Games and Apps to solve the problem; I am trying to play NBA 2k17 on the account I bought it on, the only account I use. A message keeps popping up saying "The person who bought this needs... Discussion in 'XBoX Games and Apps' started by tkm like a boss, Apr 26, 2017.

  1. A message is blocking me from playing MY game


    I am trying to play NBA 2k17 on the account I bought it on, the only account I use. A message keeps popping up saying "The person who bought this needs to sign in" which is frustrating, seeing as I am the one who bought the game, so I don't understand why
    I can't use it. It says or go to the store and buy a copy, but that just goes to a screen saying "could not load page" so if I could get some help or Microsoft could fix this, that would be great.

    :)
     
    tkm like a boss, Apr 26, 2017
    #1
  2. Warboy2003
    Warboy2003 Guest
    Banned from communications

    I was playing roblox and then someone started killing me and blocking my conveyer belt that lets me proceed with the game . So they were bullying me . And then I send a message with some swearing in it and I get banned from communications. Plz help
     
    Warboy2003, Apr 26, 2017
    #2
  3. NBA 2K14

    Trying to play online it gives me a message that says you do not meet the requirements to have a my player acct. and play online. We have never had an issue ever before and can play any other game online. There are no parental blocks or settings blocking
    the play. Why is it stopping us from playing online?
     
    UndoingAgate30, Apr 26, 2017
    #3
  4. onyxishere
    onyxishere Guest

    A message is blocking me from playing MY game

    Sorry to hear it. If you are still experiencing this issue then please try power cycling the console by holding the power button on it for 10 seconds until it shuts down.

    If the issue still persists then delete the game and reinstall it from your Ready to Install list.
     
    onyxishere, Apr 26, 2017
    #4
  5. Mister Beep
    Mister Beep Guest
    Hey there,

    Which date did you purchase NBA 2K17, and does the NBA 2K17 Xbox Store page prompt you to purchase the game or does it show that your account owns the game? You can check your purchase history on
    Microsoft Commerce.

    Keep us posted!
     
    Mister Beep, Nov 2, 2018
    #5
  6. Mister Beep Win User

    A message is blocking me from playing MY game

    Hey there,

    Which date did you purchase NBA 2K17, and does the NBA 2K17 Xbox Store page prompt you to purchase the game or does it show that your account owns the game? You can check your purchase history on
    Microsoft Commerce.

    Keep us posted!
  7. onyxishere Win User

    A message is blocking me from playing MY game

    Sorry to hear it. If you are still experiencing this issue then please try power cycling the console by holding the power button on it for 10 seconds until it shuts down.

    If the issue still persists then delete the game and reinstall it from your Ready to Install list.
  8. OndoyBahista Win User

    Blocking friends

    If you don’t want to receive communications from a specific player on Xbox One, you can block that player. Do this by selecting the player’s gamertag from within the game and blocking the player. If the person is no longer playing the game, you can search
    and block the person through the Profile app.

    The block only applies to communications such as messaging. The blocked player will not be able to send you messages, unless you first send a message to that player. However, a blocked player can still join games with you.

    Source: Block a gamertag
  9. Somerandom ude Win User

    safety incase?

    Exactly two of them stop messaging me and the other one I blocked cause I was tired of the false threats that were made. But I didn't know blocking stops them from joining my game?

    Also, by joining the game you mean like a random game I find when match making or if I host a game. That part might be confusing me.

    Also for the messaging, I usually block people sometimes but I still receive messages for some reason. maybe that's a glitch on Xbox?
  10. MuddyAmoeba Win User

    Spam account problems fix suggestion

    It doesnt need to be done at the senders end. Give me a filter at my end with a range of options. For example only receive messages from users that meet certain criteria...

    block based on location

    block based on user ‘play’ time

    block based on achievements earned or gamerscore.

    This way the spammers are still sending messages, but I dont have see them or bother dealing with them.
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A message is blocking me from playing MY game

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