A Live Gold desapareceu [Live Gold disappeared]

DouglasLima3 · Nov 6, 2018

Queria saber como e possível depois de alguns dias de ter comprado um ano inteiro da live gold gol simplesmente desaparecer?

Translation: [Wanted to know how it is possible after a few days of having bought a whole year's live gold goal simply disappear?]

:)

omar_ · Nov 6, 2018

1 year Xbox Live Gold - $36

xbox live 12 months gold subscription card gold pl eu us for 33$ (PL/EU/US)
Xbox Live - Buy 12 Months GOLD Subscription Card (Global)

ThrustApollo036 · Nov 6, 2018

Many purchased 'gold' games have disappeared!

Hello everyone,

i am a Live Gold user, .

Many purchased 'gold' games have disappeared!

A few weeks ago I had about 100 live gold 'ready for installation' games.

Now I have about 60 on my Xbox One panel!

Why??

has something changed??

thanks

Carlo D'Apostoli

XBF Leslie D · Nov 6, 2018

Hi Douglas,

I believe that there maybe an issue with your Xbox Live Gold Subscription. Would you mind clarifying a bit more on what's going on? Are you getting any error messages when trying to play or access something? Also, to check your current subscription status
go here: https://account.microsoft.com/services

Also, we do currently have a service alert for Purchase and content usage to check the status of the Service alert click here: Xbox Live Service Status | Xbox Live Service Outage

JhonSnow777 · Nov 3, 2018

Hello, today Xbox live was having some service alert, its about purchase and content usage

You can check the status here...

Xbox Live Service Status | Xbox Live Service Outage

Please be patient until the service return to normal working. Thanks for your understanding and patience...

JhonSnow777

Hello, today Xbox live was having some service alert, its about purchase and content usage

You can check the status here...

https://support.xbox.com/en-US/xbox-live-status

Please be patient until the service return to normal working. Thanks for your understanding and patience...

XBF Leslie D

Hi Douglas,

I believe that there maybe an issue with your Xbox Live Gold Subscription. Would you mind clarifying a bit more on what's going on? Are you getting any error messages when trying to play or access something? Also, to check your current subscription status
go here: https://account.microsoft.com/services

Also, we do currently have a service alert for Purchase and content usage to check the status of the Service alert click here: https://support.xbox.com/xbox-live-status

rebittex

Hi Guys,

My Gold Live account disappeared !!! My login is [Mod Removed] and I'm logged in but is not recognizing my Gold Live Account. What can I do?

Best Regards,

Leonardo

D Miguel 7

I recently upgraded my xbox live gold and now my tenure as disappeared, Is this normal after renewing xbox live gold ?

O meu aconteceu a mesma coisa e ainda não consegui solucionar.

john mcmanus1

No Josef, all reference to the Live Gold billing/order history disappeared when I upgraded to Ultimate.

A Live Gold desapareceu [Live Gold disappeared]