A huge thanks to your billing support -co-worker Rein

Discus and support A huge thanks to your billing support -co-worker Rein in XBoX Games and Apps to solve the problem; I just want to thank your support and especially you co-worker Rein -fast response and problem solved in a few minutes! I felt respected as a customer... Discussion in 'XBoX Games and Apps' started by neoneob, Feb 23, 2014.

  1. neoneob
    neoneob Guest

    A huge thanks to your billing support -co-worker Rein


    I just want to thank your support and especially you co-worker Rein -fast response and problem solved in a few minutes!

    I felt respected as a customer and Rein should have a big cake! A huge thanks to your billing support -co-worker Rein :D

    Ty X box live chatt support!

    :)
     
    neoneob, Feb 23, 2014
    #1
  2. bigred99999
    bigred99999 Guest
    Reward Credits for purchasing new Xbox One

    Hi, I spoke to your online chat and they directed me here.

    I purchased an Xbox One on Black Fridayt 2016 and I have not received 50000 reward credits. Here is a copy of the chat. I look forward to hearing from you. Thanks.

    Reiner M.

    Hello there. How are you doing?

    23:56
    Me

    Good thanks and you?
    23:56

    Reiner M.
    So nice to hear that you are doing good.
    23:56

    Reiner M.

    You are most welcome.
    23:56

    Reiner M.
    I am doing very well, thank you. So nice of you to ask.

    23:56

    Reiner M.
    How can I help you today?
    23:57

    Me
    A friend said they got 50000 reward credits for buying an xbox one via Microsoft xbox one on black Friday. Have you heard of this / is this correct?
    23:58

    Reiner M.

    I have reviewed on your concern. I will personally assist and help you. However, before anything else may I take your full name?

    00:00

    Me
    Sure - Gavin Chisholm
    00:00

    Reiner M.
    Thank you, Gavin.
    00:01

    Reiner M.
    Yes, this promotion is correct, Gavin. You will only need to register to rewards. Were you able to register already?
    00:01

    Me

    I thought I already had? I get regular statements. Shall I try again?
    00:02
    Reiner M.

    Oh, I see.
    00:03

    Reiner M.
    No need to register again, Gavin. We only have to make a follow up on that.
    00:05

    Reiner M.
    Kindly visit our website forum using this link
    https://rewards.xbox.com/faq/
    00:05

    Reiner M.

    Yes, please. No worries, our team will take care of this for you immediately A huge thanks to your billing support -co-worker Rein :)

    00:14
    Reiner M.

    May I know if you were able to visit the website already?
    00:07

    Me
    yes, I can see I have 2250 credits. I also bought a new xbox one on black Friday. I have also registered thi on my Microsoft account.
    00:09

    Reiner M.
    That's great!
    00:09

    Reiner M.
    Would you be so kind to post on our website for our team to make a follow up?
    00:10

    Me
    cool, thanks
    00:14

    Reiner M.
    You are very much welcome, Gavin.
    00:16

    Reiner M.
    I am very glad that we were able to resolved your concern during your first contact by guiding you where to make a follow up on the said promotion. Everything then is fine now. Is there anything else that we can resolve for you?
    00:16
    Reiner M.

    Just checking, Gavin. Are you still with me?

    00:19

    Me
    thank you for your help
    00:20
     
    bigred99999, Feb 23, 2014
    #2
  3. bigred99999
    bigred99999 Guest
    Reward Credits for purchasing a new xbox one

    Hi, I spoke to your online chat and they directed me here.

    I purchased an Xbox One on Black Friday 2016 and I have not received 50000 reward credits. Here is a copy of the chat. I look forward to hearing from you. Thanks.

    Reiner M.

    Hello there. How are you doing?

    23:56
    Me

    Good thanks and you?
    23:56

    Reiner M.
    So nice to hear that you are doing good.
    23:56

    Reiner M.

    You are most welcome.
    23:56

    Reiner M.
    I am doing very well, thank you. So nice of you to ask.

    23:56

    Reiner M.
    How can I help you today?
    23:57

    Me
    A friend said they got 50000 reward credits for buying an xbox one via Microsoft xbox one on black Friday. Have you heard of this / is this correct?
    23:58

    Reiner M.

    I have reviewed on your concern. I will personally assist and help you. However, before anything else may I take your full name?

    00:00

    Me
    Sure - xxxxx xxxxxxxx
    00:00

    Reiner M.
    Thank you, xxxxx.
    00:01

    Reiner M.
    Yes, this promotion is correct, xxxxx. You will only need to register to rewards. Were you able to register already?
    00:01

    Me

    I thought I already had? I get regular statements. Shall I try again?
    00:02
    Reiner M.

    Oh, I see.
    00:03

    Reiner M.
    No need to register again, xxxxx. We only have to make a follow up on that.
    00:05

    Reiner M.
    Kindly visit our website forum using this link
    https://rewards.xbox.com/faq/
    00:05

    Reiner M.

    Yes, please. No worries, our team will take care of this for you immediately A huge thanks to your billing support -co-worker Rein :)

    00:14
    Reiner M.

    May I know if you were able to visit the website already?
    00:07

    Me
    yes, I can see I have 2250 credits. I also bought a new xbox one on black Friday. I have also registered this on my Microsoft account.
    00:09

    Reiner M.
    That's great!
    00:09

    Reiner M.
    Would you be so kind to post on our website for our team to make a follow up?
    00:10

    Me
    cool, thanks
    00:14

    Reiner M.
    You are very much welcome, xxxxx.
    00:16

    Reiner M.
    I am very glad that we were able to resolved your concern during your first contact by guiding you where to make a follow up on the said promotion. Everything then is fine now. Is there anything else that we can resolve for you?
    00:16
    Reiner M.

    Just checking, xxxxx. Are you still with me?

    00:19

    Me
    thank you for your help
    00:20
     
    bigred99999, Feb 23, 2014
    #3
  4. Mindleftnumb Win User

    Titles and Emblems Tracking Sheet

    It's safe man. That's a co-worker of mine's site.
  5. hinchanator Win User

    Acheivment not unlocking

    I am not sure if an xbox worker just did something but thanks if you did cos the acheivment just randomly popped up 5 missions later.
  6. NOSFORATU13 Win User

    hacker/cheater

    [quote user="shadefourfive"]

    We're so screwed if there's a WW3 and this generation fights it.

    [/quote]

    Thanks to this comment I now have co-workers staring at me for laughing out loud...
  7. Listed mia 510 Win User

    Watch TV While Playing A Game Confirmed Via SNF

    my co workers and i say that all the time oooh piece of candy.
  8. WUIJIBOBO Win User

    Should Overwatch get keyboard and mouse support?

    I think putting keyboard/mouse support into a competitive and well balanced game like Overwatch would really mess with the dynamic in the game. Keyboard and mouse users would have a huge advantage over controller players, especially when it comes to characters
    like McCree, Soldier 74, DVa etc. Even when it comes to players like Rein, the rapid movement you get with a mouse is a huge assist.
Thema:

A huge thanks to your billing support -co-worker Rein

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