A game was deleted from my account

Discus and support A game was deleted from my account in XBoX Games and Apps to solve the problem; The problem is that I was looking for a game on my xbox but I didn't find it,, so I searched it in the Microsoft Store but my surprise was that the... Discussion in 'XBoX Games and Apps' started by AlexCriko115, Aug 29, 2020.

  1. AlexCriko115
    AlexCriko115 Guest

    A game was deleted from my account


    The problem is that I was looking for a game on my xbox but I didn't find it,, so I searched it in the Microsoft Store but my surprise was that the game only appeared like if it wasn't mine and have to purchase it, I owe the game because it was free with
    Xbox Live Gold and the game is compatible with both Xbox One and Xbox 360, also I don't have any other account. So I want to know if anyone could help me with this I will thank you so much.

    :)
     
    AlexCriko115, Aug 29, 2020
    #1
    1 person likes this.
  2. AlexCriko115 Win User

    A game was deleted from my account

    Hi, thanks for answer, the game I can't found is Disney Epic Mickey 2, I'm not sure the reason because this game dissapeared from my library but I hope you could help me. I've already played this game before it dissapeared and already earned achievements.
  3. XBF Eladio M Win User

    A game was deleted from my account

    Hey Alex

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently inquiring about a game you are unable to install on your console.

    Typically, games that you receive from your subscriptions do not appear on your in your own library. The exception to these is Xbox 360 games.

    If you could provide us with the title of the game, we may be able to provide additional troubleshooting techniques to assist you with finding your game.
  4. terryParsons2 Win User

    my game got deleted from my account

    No i had got with a code Cyberpunk 2077 but since I upgraded my console its gone
  5. hallomalllo2003 Win User

    my game got deleted from my account

    that is really wierd then becuse i somehow then played minecraft windows 10 full version without purchasing if this is true

    and btw i looked on my order history from the site i purchased and it says it is for xbox not windows so this is really wierd i played somehow for free for so long.
  6. Francia J. Win User

    my game got deleted from my account

    It may mean that it's a free trial since when you click the game icon from your order history, you also have an option to buy the game.
Thema:

A game was deleted from my account

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