A game i have doesn’t show up in my library

Discus and support A game i have doesn’t show up in my library in XBoX Games and Apps to solve the problem; Hi i just bought a new laptop and connected my microsoft account like usual but a game i have on my old laptop doesn’t show up as bought on my new... Discussion in 'XBoX Games and Apps' started by Callathiel, Apr 1, 2023.

  1. Callathiel
    Callathiel Guest

    A game i have doesn’t show up in my library


    Hi i just bought a new laptop and connected my microsoft account like usual but a game i have on my old laptop doesn’t show up as bought on my new laptop. How do i get the game back?

    :)
     
    Callathiel, Apr 1, 2023
    #1
  2. Kimmy_24 Win User

    A game i have doesn’t show up in my library

    Hi, Callathiel! I'm Kim, an Independent Advisor and I’m happy to help you today.

    May I know what game is that? Kindly also check your transaction thru https://account.microsoft.com/billing/orders to make sure that you're on the right account where it was purchased.
  3. ItzShoto Win User

    Why does the store tell me to buy Modern Warfare 2 on a new console when i bought it previously on another?

    After removing my account and adding it back on after a console restart the game still doesn’t show up in my library.
  4. LilyCaraway Win User

    How come when I’ve already redeemed Xbox game DLC through Microsoft Store it isn’t showing up or downloading on my Xbox?

    Hey, normally I would be able to do that but because I am playing the game from disc it doesn’t show it in my game library. But I appreciate your help and will go through the proper channels!
  5. BladeGathers Win User

    I bought the game and it says I have to buy it again

    I preordered call of duty Cold War and it was working fine until last night and now when I try to open it it says “to play this, you’ll need to buy it” and in my full library it doesn’t show up but in the store it says I own it
  6. HELLRAISER R3LL Win User

    Jet Set Radio not appearing in Ready to Install

    I have reset my xbox but the game still isn't showing up in my games library
Thema:

A game i have doesn’t show up in my library

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