A Big Thank You!

I was online with Melissa O trying to figure out an issues with my wife's Xbox account and while I was chatting with her, my pc crashed and I didn't get a chance to thank her for all her efforts to get everything resolved. So, Melissa O, THANK YOU kindly
for all your time and work to get things straightened out! I do hope you get the message! If someone from MS sees this please let her know about this message.

:)

 

A big thank you!

Contact Phone Support and set up a repair. That is what warranties are in place for. US/Canada 1-800-4MY-XBOX.

 

A big thank you!

Just a massive thank you for making units that completely die and become useless. I cant even remember what number of xbox's im on now but having a gaming console that don't/won't read game discs is a kick in the teeth.

With everything basically turning to pay to play now this is just unacceptable. Is it not good enough to sell a reliable console? We have families struggling enough as it is and an xbox for their children that dies from ridiculous causes like "open tray"
is such a shame.

What's the Microsoft way of thinking, "If its that important they'll buy another one"?

I'm not angry that my xbox is dead, It's not suprising at all as i've encountered this far too much but It made me think about the people that cant afford to buy xbox's all the time. A new game every few months is a treat to them!.

Don't worry about providing a solution for me I can assure you, I've already tried "cleaning the disc".

Oh and for what its worth, I bought 2 movies that didnt even play from zune, I didnt get all my "reward" points and my wireless headset died within a day...

 

In my opinion the greatest satisfaction for every support agent is to solve the customer's issue. I'm sure that Melissa feels the same so thank you for being part of the xbox live community and enjoy gaming!