8c50005 error

Hi there! My name is Darhlene and I'm more than happy to help you out!

According to Therese the Independent Advisor:

https://answers.microsoft.com/en-us...t-method/1b520bce-40c6-4948-9717-beb03ef727a1

"I am sorry that you cannot add a payment method to your Microsoft account. I'd be glad to assist you with this.
Please make sure you go through the troubleshooting steps on your computer, just in case:

1. Clearing the cache and cookies of your browser.
2. Changing browsers.
3. Disabling extensions / going incognito or in-private browsing.
4. DIsconnect from VPN or Proxy server.

If the issue persists, try connecting to a different internet source.

If it doesn't work and since this concern may require sensitive information, I highly recommend contacting Microsoft support directly to have this checked.

You can find Microsoft's local hotlines here: https://support.microsoft.com/en-us...-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0

Alternatively, you can follow these instructions:

1. Please visit this link https://support.microsoft.com/en-us/contactus/
2. Choose "Get support in the browser instead".
3. Write a brief description of your request or issue in the box then click the "Get Help" button.
4. Click on the "Contact Support" button located at the bottom of the page. If you are not logged in, you will see "Sign in to Contact Support". Log in to your Microsoft account.
5. Select your Product or Service. Choose a Category then click Confirm.
6. Lastly, choose a support option.

Opening hours of support channels may depend on your location. Please try contacting them again during their operating hours.

Kind regards,
Darhlene

DID you fix it I got the same one??

No not at all, I cannot connect to XBL at all, I am not sure what is happening, I know my internet is working fine and ive never had issues with this console but since the most recent update my xbox wouldnt download/install it properly and i havent been
able get online at all its quite lame.

Hey mate, can you please list the exact errors you're encountering? Also, go ahead and take a few minutes to answer the bold questions

here, as we'll need that information to help resolve the network issues.

Well, first things first.... If you want help, conduct yourself in a pleasant and respectable manner. Secondly, we can't help unless you describe a problem fully. Even then, we can only go through steps to try to help, so you need to cooperate. If the answers
don't work, getting angry is not the course of action, it means we need to dig deeper.

If someone reads the issue and directs you to a solution, try it out. If it doesn't work, let us know so we can dig deeper.

And most importantly, understand that we here on these forums are not microsoft/xbox employees, we are gamers such as yourself trying to help out. When an issue requires contacting official support, they wont put up with this kind of attitude over the phone.

So again I say, please reply and fully explain each issue you are having so we can work through this.