8027025A Error

I'm sure others have held this topic before, but I'm losing patience after a week. I've read multiple forums and done the steps which worked for the 2-3 games that were having the "starting app" issure for the first few attempts. Couple days later, none
of the games will open and/or run. I've gone out and purchased a 2THD and moved all interally saved games over, did not work. Moved them back, still did not work. Fact, I don't have any games on disk and they are all purchased from the store and downloaded
over the course of a week or so because of where I am in the world. Another fact, connection to the internet (which isn't a problem running average of 960k/s) has nothing to do with being able to at least open and run a game. I just need to know if there are
another other steps to resolving or fixing this before I request an xbox one that will run properly for longer than a month of ownership.

:)

 

Frequent 0x8027025a since update

If you haven't already, please try the steps from the following page:

support.xbox.com/.../error-code-8027025a

 

error message 0x8027025a

check here Error 8027025A | Xbox One Sign-in & App Error

 

Hey The Huckelberry! If you have had the console for a month or less I would suggest returning it to the retailer for a different one. Aside from that, are you able to start the games in offline mode? Additionally, you may want to try a

factory reset to see if it helps resolve the issue. Post back and let me know how it goes!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

Hey Mister Cizi, thanks for posting but unfortunately my current APO, AE 09378 isn't where I purchased the console. I'll try n find a receipt but if it comes to, I'll buy another and cannibalise this.

Games wouldn't start in offline mode prior to taking your advise either. I did a complete factory reset after moving few games over and once the xbox was up and running, all games (interally and externally) worked perfect with no problem for the consoles
first turn on. Apologies for delay in response due to trying all avenues of approach when the problem began again. A simple console reset worked few times after some time of power off; now back to square one. Eighteen hours after the first factory reset and
would be disappointed if it requires one everytime the console completely powers off or goes into its "sleep mode".

I'll go through the steps again, possibly a few times, in various operating scenarios (downloading/updating, online/offline, multiple/single app running). I know the XboxOneS is somewhat new and wonder if it could have just a bad start-up or processor.
Get back when you get a chance.

 

Hey The Huckelberry! Thanks for getting back to us, sorry to hear the trouble continues. A couple other options to try: Try both Power-Saver as well as Instant-On

power modes to see if one helps resolve the issue, try adjusting
game & app update settings, and try disconnecting the external drive. Post back and let me know how it goes!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.