8015190e back again two months later

Hi InfinityOnH1gh,

Thank you so much for your update.

We are happy to hear that the problem you has been resolved.

It maybe there is some server interruption that's on going on that time. If incase you have new concern please don't hesitate to post here on community: Create a new question or start a discussion (microsoft.com)

Thank you,

Why would I do that? My Xbox 360 can't sign into Live either. The issue isn't related to the games... Microsoft's servers aren't working and we all know it.

Any bets that this error and the four other people on the first page with the 80151912 error are related? Did all our profiles simultaneously corrupt? Such magic.

Can we stop this and just tell the engineers (or whoever we have minimal contact with) that this is still an issue?

But just for old times sake:

1. I am connected to the internet. Series X games play fine online. This is a problem with BC games running through the emulator.

2. Done.

3. Done.

4. I need a subscription just to sign into Live? Don't think so.

Hi InfinityOnH1gh,

Greetings!

Thank you for posting to the Microsoft Community.

We understand that you're having trouble connecting to Live when playing backwards compatible titles on your Series X. I'd be happy to help you troubleshoot this issue.



The error code 8015190e typically indicates a problem with your Xbox Live account or network connection. Here are some steps you can take to try and resolve the issue:



1. Check your network connection: Make sure your Xbox Series X is connected to the internet and that your network connection is stable. You can test your network connection by going to Settings > Network > Network settings on your Xbox.



2. Restart your console: Try restarting your Xbox Series X by holding down the power button on the front of the console for 10 seconds. Once the console has turned off, wait a few seconds and then turn it back on.



3. Clear your Xbox cache: Clearing your Xbox cache can sometimes help resolve network connection issues. To do this, press and hold the power button on the front of the console for 10 seconds to fully power it off. Once the console is off, unplug the power cord from the back of the console and wait at least 10 seconds. Plug the power cord back in and turn on your console.



4. Check your Xbox Live account: Make sure your Xbox Live account is in good standing and that your subscription is up to date. You can check your account status by going to account.microsoft.com/services/xbox on a web browser.



You may check this support article for more troubleshooting. Learn more: Error 8015190E occurs when you try to connect to Xbox Live on your Xbox 360 | Xbox Support

Cheers,

Microsoft Community Moderator