8015012 help

So I've done every thing that the website told me to do. I cleared my cache,reset my password, but every time I finally try to download my profile again it gives this error. What should I do?

:)

 

Can't Recover Account - Hacked E-mail and Forgotten Password

Error 8015012 means your account has been blocked and that needs to be taken care of online. Though, that usually means you're using the right password.

 

80151012

when i try to recover my account it gives me the error code 8015012 i went to the error code search it did not show up in it

 

turn on two step verification then turn off