80,000 credits pending

XyberDAWG · May 12, 2017

see attachment.

[table][tr][td]03/31/17 - MyVIP Star Rank 5 (Gold) - 15,000 Credits [/td][/tr][tr][td]03/09/17 - Simply Rewarding Offer - 6,000 Credits [/td][/tr][tr][td]02/28/17 - MyVIP Star Rank 5 (Gold) - 3,000 Credits [/td][/tr][tr][td]01/31/17 - MyVIP Star Rank 5 (Gold) - 16,000 Credits [/td][/tr][tr][td]12/31/16 - MyVIP Star Rank 5 (Gold) - 48,000 Credits[/td][/tr][/table]

:)

XBLRewards8 · May 12, 2017

80,000+ Points Pending

Hello B I N M E R C,

Unfortunately, we do not have the ability to manually force a deposit. We apologize for the inconvenience that this issue is causing. Once we receive a resolution from our accounts payable team who are able to fully access the secure databases containing
your billable account information, your deposit should resume as expected.

Mr Hairs · May 12, 2017

80,000+ Points Pending

Yea, I'd appreciate someone actually doing something to resolve this situation too. 18 months with no deposits and MS really don't seem bothered about fixing the problem. I can't think of any other company of MS's size who wouldn't be eager to redress the
situation immediately.

XBLRewards8 · May 15, 2017

Hello XyberDAWG,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
this issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

XBLRewards8

Hello XyberDAWG,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
this issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

Mr Hairs

Yea, I'd appreciate someone actually doing something to resolve this situation too. 18 months with no deposits and MS really don't seem bothered about fixing the problem. I can't think of any other company of MS's size who wouldn't be eager to redress the
situation immediately.

XBLRewards8

Hello B I N M E R C,

Unfortunately, we do not have the ability to manually force a deposit. We apologize for the inconvenience that this issue is causing. Once we receive a resolution from our accounts payable team who are able to fully access the secure databases containing
your billable account information, your deposit should resume as expected.

DTW Dirty Harry

Huh? 8,000 credits? 80,000 credits? Lost? How are they lost? You'll need to be more specific if you want answers.

darth vader2925

Epic skins can be purchased for 40,000 and Legendary for 80,000 Credits in the collection menu. If you don't want to take the time to save up simply purchase crystals from the store.

80,000 credits pending