75$ promo code not recieved

I purchased my xbox one in late july (75$ promo was active) and i signed into my xbox 360 account and it said i got 75$ reward for this. I waited a while and got nothing not an email or anything about it. Now i just called xbox one support and they said
they cant do anything but post on here and see what i can do. i love xbox and wont ever change systems i would just like help to see what i can do about getting the code and what went wrong in doing so. I know you wont let me down xbox thanks a million

- thanks michael

Gamertag

:)

 

75$ xbox promotional code

I live in canada and got the promo on my dashboard, I heard around that Canada was included in the promo so I went ahead and bought an XBOX ONE. I recieved my $75 credit yesterday.

 

Promo Code(Halo 4 specializations)

I have not recieved my Halo 4 specializations promo code yet.

 

Hey there, Michael. Sorry to see that you haven't received your code yet. Just to clarify, did you receive the message on your Xbox 360 before you purchased your Xbox One?

 

As soon as I Signed into on my Xbox one in July when i purchased the xbox one

 

Thanks so much for the response, Michael! Unfortunately, for this promotion, you should have received it on your Xbox 360 before you purchased your Xbox One.

I am sorry to see that you didn't qualify for this promotion! Please do keep an eye on
news.xbox.com and
majornelson.com for future offers that you may be eligible for. We appreciate your interest in this promotion, and do hope that you qualify for future ones!