7 Days to Die DLC issue

Discus and support 7 Days to Die DLC issue in XBoX Sales and Promo to solve the problem; [XBOX and PS4] Digital DLC mega thread Hi all, So one of the thing people are having a problem with is their DLC skins. Could you please list below... Discussion in 'XBoX Sales and Promo' started by MerSauta, Aug 24, 2016.

  1. MerSauta
    MerSauta Guest

    7 Days to Die DLC issue


    [XBOX and PS4] Digital DLC mega thread

    2nd, and closing post,

    Hi all,

    - For Digital people who have not recieved codes from Xbox or PSN since the Friday the 15th, you need to double check your inbox to make sure you did not recieve a message from them (please double check your spam too). Please also check the file is not
    sitting in downloads, I believe in a lot of cases the DLC was not added to the game automatically. If you have still not recieved anything from Xbox or PSN please contact them directly, the team have resolved issues with DLC not being distributed and they
    should be able to verify you preordered and issue you with your DLC.

    - Physical copy people, you need to return to your vendor and request your code you did not recieve. Some vendors, I know amazon.ca is one, have claimed there is no promotion, this is not the case, everyone who preordered are entitled to DLC. If you get
    a response from your vendor saying they do not recognise the promotion or something along those lines, please PM me, I can give you an email to contact.

    - Physical copy people who did get a code but it didn't work. Please check the code again, if it still does not work, please also PM me.

    Please follow the above instructions for each case, contacting me directly without doing this, will slow down the process and I will as you to do it directly anyway.

    Clare





    I have yet to get any code from anyone, and I just contacted live chat support and told me to post here. So everything that is a issue is stated above.

    :)
     
    MerSauta, Aug 24, 2016
    #1
  2. leebroath
    leebroath Guest
    leebroath, Aug 24, 2016
    #2
  3. raigraphixs
    raigraphixs Guest
    7 Days To Die (TBA) XB1

    90 minutes of 7 Days to Die - Live Xbox One...
     
    raigraphixs, Aug 24, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    7 Days to Die DLC issue

    Hey there MerSauta.

    Can you please clarify if you're referring to a digital or physical copy of the game? A little unsure of what the issue you're having is, as we are not connected with the support you are referencing. Thanks!
     
    Mister Maka, Aug 25, 2016
    #4
  5. MerSauta
    MerSauta Guest
    Sorry, I thought I added it in the post. I had bought the digital pre order on June 26
     
    MerSauta, Aug 25, 2016
    #5
  6. MerSauta
    MerSauta Guest
    MerSauta, Aug 25, 2016
    #6
  7. Hey there MerSauta,

    If you check commerce.microsoft.com in the purchase history, what date is showing for the preorder? The game released on June 28th, so in order to qualify, you would have needed to pre-order
    the game prior to June 28th. Can you please double check that for us?

    Thanks so much!
     
    Mister Mascot, Aug 26, 2016
    #7
  8. MerSauta
    MerSauta Guest

    7 Days to Die DLC issue

    It's says June 28th, but on my bank statement I made the purchase on on the 27th and had the game installed on my system hours before the release, but couldn't play it until the release date.
     
    MerSauta, Aug 26, 2016
    #8
  9. Miss Bijoux
    Miss Bijoux Guest
    Hey there!

    I've sent you a Forums Private Message. You can check those by clicking here.

    Enjoy! 7 Days to Die DLC issue :)
     
    Miss Bijoux, Nov 3, 2018
    #9
  10. MerSauta Win User

    7 Days to Die DLC issue

  11. MerSauta Win User

    7 Days to Die DLC issue

    It's says June 28th, but on my bank statement I made the purchase on on the 27th and had the game installed on my system hours before the release, but couldn't play it until the release date.
  12. MerSauta Win User

    7 Days to Die DLC issue

    Sorry, I thought I added it in the post. I had bought the digital pre order on June 26
  13. Mister Maka Win User

    7 Days to Die DLC issue

    Hey there MerSauta.

    Can you please clarify if you're referring to a digital or physical copy of the game? A little unsure of what the issue you're having is, as we are not connected with the support you are referencing. Thanks!
  14. Mister Mascot Win User

    7 Days to Die DLC issue

    Hey there MerSauta,

    If you check commerce.microsoft.com in the purchase history, what date is showing for the preorder? The game released on June 28th, so in order to qualify, you would have needed to pre-order
    the game prior to June 28th. Can you please double check that for us?

    Thanks so much!
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7 Days to Die DLC issue

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