6,000 MyCredits and they have yet to deposit...

Discus and support 6,000 MyCredits and they have yet to deposit... in XBoX Rewards & Social to solve the problem; I have 6,000 MyCredits and have been waiting since the beginning of the month to utilize those credits. It stated that they would be deposited on the... Discussion in 'XBoX Rewards & Social' started by TheRealJoeSchmo, May 25, 2018.

  1. 6,000 MyCredits and they have yet to deposit...


    I have 6,000 MyCredits and have been waiting since the beginning of the month to utilize those credits. It stated that they would be deposited on the 10th, then the 15th rolled around and nothing...so now I have to wait until the 30th? Would love to use
    these credits in the next day or two! Thanks.

    :)
     
    TheRealJoeSchmo, May 25, 2018
    #1
  2. originalG94
    originalG94 Guest
    Rewards credits

    I have 6,099 MyCredits but they are not request a deposit to go into my account why is that and is there away i can fix this?
     
    originalG94, May 25, 2018
    #2
  3. No place to deposit 5,000 pending credits and it's not being done automatically.

    I have 5,000 MyCredits pending on my Xbox account. It has been two months and they have neither been automatically deposited on the 15th or the 30th of those months. There is not place to request an early deposit on the website. How can I deposit these MyCredits?
    This is MyRewards page as it stands right now.

    6,000 MyCredits and they have yet to deposit... [​IMG]
     
    IIvividsightII, May 25, 2018
    #3
  4. Smwutches
    Smwutches Guest

    6,000 MyCredits and they have yet to deposit...

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are scheduled for deposit at the end of the month. If you get to 5,000 between the 15th and 30th,
    they are deposited by the 15th of the next month. So they should be deposited sometime in the next few days.
     
    Smwutches, May 25, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    6,000 MyCredits and they have yet to deposit...

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  7. Smwutches Win User

    6,000 MyCredits and they have yet to deposit...

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are scheduled for deposit at the end of the month. If you get to 5,000 between the 15th and 30th,
    they are deposited by the 15th of the next month. So they should be deposited sometime in the next few days.
  8. XBLRewards8 Win User

    Xbox Rewards MyCredits not deposited yet

    Hello kidmjr,

    We only deposit twice a month, around the middle and end of the month. Since we have not yet had another deposit date, we have not attempted any deposit into your account. Since your previous deposits failed, our system will continue to attempt a deposit
    until the process is completed, so there is no need to request a deposit. If you have successfully changed from the Saudi Arabia Microsoft Account region to the US region, your deposit should be able to complete.
  9. XBLRewards8 Win User

    Help with MyCredits deposit

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  10. Smwutches Win User

    Is there a problem with MyCredit Deposits

    The request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled
    to be deposited by the following 15th or 30th of the month so there is no longer a need to request a deposit. If you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are
    deposited by the 15th of the next month.

    Based on support's answer to your previous thread, it sounds like you redeemed gems for credits. If you redeemed them early this month, they would be scheduled to be deposited at the end of this month which is scheduled for the 29th.
Thema:

6,000 MyCredits and they have yet to deposit...

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