5Ghz Connectivity Issue on Series X and S

Hi SnFoR E, my name is Adam.

I’m sorry to hear that you’re having trouble connecting your Xbox Series X to a 5GHz Wi-Fi network. Based on the information you provided, this could be due to a number of reasons, such as network interference, outdated firmware, or incorrect security settings.

Try resetting your network settings on the Xbox Series X. Here’s how you can do it:

1. Press the Xbox button on your controller to open the guide.

2. Go to Profile & system > Settings > General > Network settings.

3. Select Advanced settings > Alternate MAC address > Clear.

4. Restart your Xbox Series X and try connecting to the 5GHz network again.

If this doesn’t work, you can try the following steps:

1. Check if your router firmware is up to date. If not, update it to the latest version.

2. Make sure that your router is broadcasting the 5GHz network and that it is not hidden.

3. Try changing the security settings on your router to WPA2-PSK (AES) and see if that helps.

4. Move your Xbox Series X closer to your router to reduce any potential interference.

I hope this helps you get your Xbox Series X connected to your 5GHz Wi-Fi network.

Let me know if you have any other questions or concerns!
Adam.

Hi heres a thought you might wanna consider. My router has a 2.4Ghz and a 5Ghz connection I usually game on my 5ghz for gaming purposes and I get around 40mb/s to about 60mb/s on my xbox one X. 2.4ghz does runs a lil slower. Does your ISP offer two bandwith
connection through your router? If so that might help.

3. ONLY the Xbox-Series X has this issue, No other, including the Series S which is the “little brother” of the Series X

4. The issue is the Series X

Are you sure, that the Series S is not affected?

Series S/X games cannot be played from a hard drive connected via USB. Series S/X games can only be played from the internal drive or the official expansion cards that attach directly in the back of the console. Again, no USB connected drives can play Series S/X games.

Hi,

The Series S and X controllers work on same devices the earlier controller can connect to. This includes:

Xbox One Game receiver for Windows 10

Bluetooth (PC, Android, iOS)

Xbox One, One S, X and Series X/S.