50K Rewards Not Pending

Hello, I have not received my 50,000 points from the Xbox One S upgrade promotion. Last time I checked in on these points, I pointed out there was a discrepancy between the FAQ and the promotions terms and agreements. However, I have now gone beyond both
of the dates where the points should be pending. According to the FAQ and other answers regarding these issues here on the support, the accumulated points should have showed up on the 30th of December. They did not. According to the terms and agreements of
the promotion, they should have showed up on the 1st of January, or 15 days after shipping; they did not. I have seen a multitude of people have problems with this promotion, so I would like to resolve this as quickly as possible as I would like to use the
deposited points to preorder a February purchase. Thank you.

:)

 

Not getting rewards deposit! Xbox rewards billing info is correct.

I have not been getting rewards deposit for over a year. I have posted numerous time and yet have to get a resolution. I keep getting the message that my xbox commerce info needs updating when it is correct. I have over 50K in rewards pending.

 

Still not got my 50,000 point

still not received my 50k reward points

 

Hi AKA Da BIZNESS. There is currently a delay in awarding for console purchases. Credits should show as pending by the end of the week. Thanks for your patience and apologies for the inconveniences.