50,000 rewards points missing

kubson84 · Nov 8, 2016

HI, I bought ( pre-order ) a Xbox One S on 20th October, I have received it on 24th October and it's look like I'm missing 50,000 rewards points. That was my first time purchase from microsoftstore.com and of course I had previously Xbox One console.

Could someone double check that for me ?

Regards

:)

XBLRewards8 · Nov 8, 2016

Missing 50,000 reward points

Hello Irve77,

Your previous post was responded to at (50,000 reward credits nowhere to be seen).

XBLRewards8 · Nov 8, 2016

Missing 50,000 reward points

Hello Irve77,

Your previous post was responded to at (50,000 reward credits nowhere to be seen).

XBLRewards8 · Nov 9, 2016

Hello kubson84,

Credits for that offer should appear as pending 15 business days after shipping. This is due to some processing delay as we receive the purchase information from our MicrosoftStore team. If you do not see the Credits by next Monday, please open a post and
let us know! We will investigate your purchase and confirm it manually, if needed.