50,000 Reward Credits to upgrade to Xbox S not deposited to account

Discus and support 50,000 Reward Credits to upgrade to Xbox S not deposited to account in XBoX Rewards & Social to solve the problem; Hello Support Staff, I took advantage of the Xbox promo to received 50,000 reward credits when upgrading to a Xbox One S (here's the ad:... Discussion in 'XBoX Rewards & Social' started by Muljo07, Dec 5, 2016.

  1. Muljo07
    Muljo07 Guest

    50,000 Reward Credits to upgrade to Xbox S not deposited to account


    Hello Support Staff,

    I took advantage of the Xbox promo to received 50,000 reward credits when upgrading to a Xbox One S (here's the ad: https://click.helloworldmail.com/YesConnect/HtmlMessagePreview?mPPykboTgdcbrP_iFEIGATGIKxFXwpBmc8Ceb5WGiSA=.enc&msgVersion=web).
    Yet, they haven't been deposited into my account. I was told by customer support that posting in this forum is the solution to my problem so I hope someone here can help. I meet all the prerequisites. I already owned a standard Xbox One. I ordered within
    the appropriate time period (Nov 25th). I upgraded to the Xbox One S (Battlefield 1 bundle). I have plugged in and used my new console. I already have a xbox rewards account (member since 11/10/2012). Lastly, I ordered through the Microsoft store.

    After reading the fine print, it says it can take up to 15 days from the shipping date before the credits are deposited and I realize it hasn't been 15 days yet but I'm very concerned that something went wrong. Please let me know the reward is on its way
    or make sure my account is credited with the 50,000 reward credits. This promo was a big factor in my purchasing decision and I hope I don’t end up a disappointed customer. Let me know if you need any additional info. Thank you for your help.



    -

    :)
     
    Muljo07, Dec 5, 2016
    #1
  2. Abusive End
    Abusive End Guest
    You didn't convert my 50,000 Rewards credits into my local currency on December 15, 2016!!!

    2016/11/27 - Purchased Xbox One S promising 50,000 Credits

    2016/12/06 - Microsoft Store Xbox One S Offer - 50,000 Credits deposited

    2016/12/15 - 50,000 Credits were supposed to be deposited into my local currency into my Microsoft account, but they weren't.

    HELP! Please deposit my money.
     
    Abusive End, Dec 5, 2016
    #2
  3. My 50,000 reward credits are not showing up

    I purchased an xbox one s under my missions in my xbox rewards account for the current upgrade promo. It has been past 14 days and it does not show 50,000 reward credits pending In my account.
     
    ILLIAC-[xboxvenue], Dec 5, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    50,000 Reward Credits to upgrade to Xbox S not deposited to account

    Hello Muljo07,

    As you reference, those Credits take up to 15 days before they appear. Fortunately, I can confirm that we have received your purchase information, and that our system is currently gearing up to process those orders for Rewarding. Based on that, you should
    see the Credits appear in a few days, if not tonight!
     
    XBLRewards8, Dec 6, 2016
    #4
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50,000 Reward Credits to upgrade to Xbox S not deposited to account