50,000 Reward Credits for Xbox S purchase not deposited to account

BadMrK · Dec 6, 2016

I purchased an Xbox One S console on 11/24, order number 9862870977, yet I'm not yet seeing my points pending on my account. I know it can take up to 15 days, but with only a few days left to go I would like to ensure that my order was received and is being
processed, or if there is potentially an issue.

Thank you!

:)

Awmann · Dec 6, 2016

Xbox Live Rewards Credits

I made a purchase at the Microsoft store last night using an Xbox Live Rewards promotional code for 50,000 reward credits for the purchase of an Xbox One. I did not see the credits nor the code being applied at checkout and the credits have not been deposited
into my account. Any help is appreciated, thank you.

yanjian · Dec 6, 2016

Promotions for 50,000 MS Rewards Credits when upgrading from Xbox 360 to Xbox One

For help with Rewards program offers, you'll want to post in the Xbox Rewards Questions forum.

Rewards credits are not like Microsoft Rewards points. The credits are deposited directly into your Xbox account as currency.
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Thanks, that's mean for 50,000 rewards credits they will be directly deposited as USD $50 to my account? (I'm in the US)

XBLRewards8 · Dec 7, 2016

Hello ProtagonistZero,

After reviewing your account, I can confirm that your order information was received in our latest batch and is currently in processing. It should appear as pending sometime in the next 1-3 days!